Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly Working Hours: 40

Performs daily charge-off support functions. Responds to service requests, handle phone call inquiries, calculates loan payments and balances, perform job related administrative functions, assists with special projects and performs additional job-related duties as required. Must possess strong interpersonal, organizational, customer service and analytical skills. Can work independently with limited supervision. Ability to thrive in an intense working environment and meet productivity deadlines. Proven decision-making skills required. Good verbal and written communication skills a must.

Responsibilities:

• Responsible in the processing of all consumer loan payments and payoffs for active and charged off loans and lines.
• Handle the phone call inquiries in regards to consumer loan payments.
• Callback of payments and payoffs processed by another Loan Processor.
• Prepare histories for consumer loans.

Requirements:

• One year general business experience preferably with banking
• Excellent communication, organization and analytical skills a must
• PC proficiency required, along with the ability to function under very tight time constraints with few to no errors
• 10-key and typing skills mandatory
• Must be detail oriented

EOE

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