Location Manager

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.Core Responsibilities & Duties:Focus on relationship with client in order to gain 100% of appliance delivery businessFocus on Independent Contractor Partnerships (Profitability & Compliance)Achieve goals set forth by the clientDevelop and hold your staff accountable (if applicable)Continuously recruit and retain Independent ContractorsManage claims and their processes (with FOC assistance)P&L Management (Controllables)Delivery Expense (Minimums / effective routing, support expense)Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)Warehouse Expense (Contracted Labor, Inventory variances)Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)Achieve Location Margin goalsRental car vs mileage reimbursementCommunicate effectively with the DIA, DIM and client staffLead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)Showroom visits as needed in order to build/maintain relationship with clientMaintain tote inventory and hold BP’s accountable (trade stock)Enforce and adhere to company policies and procedures.Responsible for loadout / warehouse oversight of QC with getting teams off dockActively route monitor teams from the road (see SOP for details)Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)Hold BP meetings as needed to review claims, settlements, compliance, etc.Participate in Client and internal conference callsProvide Weekly updates on your locations. Weekly recap should include:Your schedule for the weekSummarized update of location(s)Standup recapRide behind recapAging invoices update (if applicable)Other duties as assignedQualifications:Proven leaderEffective communication skillsProven resultsOrganizedCollege degree or equivalent experience