Location Store Manager

Job description

Job description (Full Time & Part-Time Position Available)

Key Responsibilities

Store Operations & Leadership

• Run daily store operations, performance, and presentation.
• Open and close the store, maintain operational discipline, and uphold company standards.
• Implement promotions, new processes, and company initiatives consistently.
• Ensure the store environment is clean, organized, and ready for high‐end clientele.

Team Management

• Supervise and support the Vacuum Repair Technician, ensuring repair workflow runs smoothly.
• Maintain a positive, professional, and people‐first culture.
• Handle scheduling, task assignments, and daily direction.

Customer Experience

• Deliver a premium, education‐focused customer experience.
• Maintain strong product knowledge and help customers make informed decisions.
• Monitor customer feedback and implement improvements.
• M, T, Th, F 9:30-5:30 Sat 9:30-1:30 (Normal Store Hours), with some outside work and other inventory responsibilities the position will require on average 40 hours a week.
• "If you are buying cleaning equipment for your home or business elsewhere, you must simply not understand who we are at Imperial and what we do!" As a National Factory Direct Store we are less expensive than Wal-Mart, Amazon, and all competitors. We provide fully assembled products and offer service and parts after the initial purchase. 6 Nationwide locations

Community Engagement & Local Partnerships

• Build strong relationships with local customers, businesses, and community leaders.
• Represent Imperial Home Appliances at Chamber of Commerce events, small‐business gatherings, and local networking opportunities.
• Identify and leverage community partnerships that support store growth, brand visibility, and customer trust.
• Act as the store’s ambassador, strengthening Imperial’s reputation as a reliable, high‐end local resource.

Inventory, Budget & Compliance

• Manage store inventory accuracy, shrink control, and ordering processes.
• Oversee store budget, track expenses, and ensure financial targets are met.
• Ensure equipment, displays, and repair areas are clean and operational

Key Responsibilities

Operational Leadership

• Oversee daily operations and adherence to company standards.
• Implement new processes, promotions, and company initiatives consistently.

Team Management & Development

• Recruit, train, and mentor Store Managers and key staff.
• Build a strong leadership pipeline and support succession planning.
• Deliver coaching, performance evaluations, and corrective action when needed.
• Promote a positive, accountable, high‐performance culture.

Customer Experience

• Ensure every store delivers a consistent, exceptional customer experience.
• Support stores in resolving escalated customer concerns.
• Monitor customer feedback and implement district‐wide improvements.

Inventory, Safety & Compliance

• Oversee inventory accuracy, shrink control, and ordering processes.
• Ensure compliance with safety, legal, and regulatory requirements.
• Maintain high standards of cleanliness, equipment readiness, and operational discipline.

Qualifications

• Experience in retail or service industries preferred but not a must. Better than average Mechanical aptitude would be a plus.
• Leadership, communication, and people‐development skills.
• Highly organized, adaptable, and effective in a fast‐growing environment.

Success Traits

Ownership mindset • Operational discipline • Dependable • Ability to scale processes • High accountability

What Makes This Opportunity Unique

• Supportive, people‐first culture
• No high‐pressure sales — we focus on education and trust
• High‐end clientele who value professionalism and expertise
• A role where your personality, communication, and reliability truly matter

Compensation Salary plus Profit Sharing

National Vacuum & Equipment Company operates six locations across the United States and continues to grow through strategic acquisitions and new market development. We provide premium sales and service solutions for both households and businesses.
If you’re buying your products elsewhere, it’s likely because you haven’t yet experienced what we offer.