Lockbox Processor

Job Title: Lockbox ProcessorLocation: Charlotte, NC 28217Duration: 3 Months (Temp to Perm)Anticipated Start Date: ASAP(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)Job Type: ContractPay Range: $15/hr - $19/hr(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Work Schedule:Sunday, Monday, Tuesday, Wednesday, Thursday; Hours vary between 6:00AM - 3:30PM. Typically an 8-hour shift. Mandatory overtime as required.About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.Job Description:Responsible for processing payment transactions based on a specific set of client business rules and operating extraction, scanning and mail sorting equipment within the Lockbox. Role ensures accurate, timely handling of incoming mail and payments. Other duties may be assigned.Key Responsibilities:Process payment transaction based on a specific set of client business rulesOperate and maintain mail sort, extraction and scanning equipment. OPEX 150/IEM, OPEX Falcon, OPEX MPS 40Receive, sort and prepare incoming mail for processing in accordance with established proceduresMonitor machine performance identifying jams, misfeeds or equipment issues, resolving or escalating as requiredEnsure all work is completed within established production deadlinesPerform basic quality checks to verify accuracyFollow all compliance, audit and operational proceduresSupport general mailroom functions as requiredAbility to lift/carry 10-15 lbs. as needed (trays of mail)Promotes a culture of collaboration and engagementMeet established performance metrics for productivity and qualitySkills:-Strong attention to detail and accuracy-Ability to operate machinery in a fast paced production environment-Basic troubleshooting and problem solving skills-Good organizational and time management skills-Ability to follow detailed procedures-Team orientedQualifications:-1-3 years of Lockbox, Mailroom or production environment preferred-OPEX Falcon, OPEX 150/IEM, OPEX 40 or similar mail, extraction, scanning equipment preferredBenefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.