Job Description. The Logistics Manager will centralize and lead the planning, coordination, execution, and continuous improvement of all logistics-related functions across the company — including but not limited to dispatch, warehousing, shipping/receiving, inventory, procurement interfaces, transportation coordination, maintenance interface, and compliance. This role will govern how logistics work is done through policy, process standards, performance metrics, and cross-functional alignment to support operational excellence, continuous improvement, and long-term customer service performance.

Primary Responsibilities

• Lead and integrate logistics functions across dispatch, warehouse operations, fleet positioning, receiving/shipping, inventory control, and procurement liaising.
• Define goals, KPIs, standards and service levels for logistics performance and customer delivery expectations.
• Create and manage centralized logistics policies, SOPs, workflows, and continuous improvement roadmaps.
• Cross-Functional Coordination
• Work closely with Dispatch, Warehouse Leads, Procurement, Transportation/DOT team, and Maintenance to ensure alignment of planning, resource availability, and execution performance.
• Drive clear governance for inbound/outbound processes, staging and equipment readiness, parts and tooling availability, and job site logistics sequencing.

Performance, Reporting & Analysis

• Develop regular reporting on utilization, delivery performance, cost drivers, inventory accuracy, on-time performance, and resource allocation that drives operational decisions and enhances efficiency.
• Partner with finance/operations to monitor cost, process bottlenecks, and opportunities for automation or standardization.

Compliance & Risk Management

• Ensure logistics processes align with relevant transportation, safety, and warehouse regulatory requirements (including DOT/safety coordination) and is executable consistently in a decentralized, distributed environment.
• Promote and enforce safety, security, and quality standards in all logistics activities; reduce risk to customer service and the business by improving compliance, asset/equipment utilization, and responsiveness.

Team Development & Influence

• Provide leadership, coaching, and structure to logistics-related roles (warehouse supervisors, dispatch coordinators, inventory specialists).
• Serve as a key liaison with senior leadership on capacity planning, business growth enablement, and logistics resource investment.

Core Duties & Activities

• Centralize forecasting for people/equipment needs and align with dispatch and customer demand.
• Standardize receiving/shipping processes and documentation across sites.
• Optimize warehouse layout, parts/inventory storage systems, and replenishment planning.
• Lead vendor/carrier management and rate negotiations where relevant.
• Evaluate logistics technologies, WMS/TMS systems, and tools to improve visibility and accuracy.
• Facilitate cross-site logistics consistency and continuous improvement frameworks.