Logistics Manager

Company Description Bisley is a design and manufacturing powerhouse specializing in innovative storage solutions for modern workplaces. With over ninety years of experience, the company has consistently developed products that respond to the changing needs of the working world. Bisley blends a strong tradition of craftsmanship with forward-thinking design and engineering. A deep passion for storage is at the core of the business, driving the creation of functional, durable, and thoughtfully designed products for a wide range of clients.Role Description The Logistics Manager is a full-time, hybrid role preferably based in the New York Metro area, with the flexibility to work from home for part of the week. This role is responsible for coordinating transportation, managing documentation, and ensuring the timely and accurate movement of our products between our vendors, warehouses, carriers, and customers. This role requires strong organizational and communication skills, experience with international importation into the US (Canada and LATAM experience a plus), attention to detail, and the ability to communicate effectively with our internal teams, our external partners based in the UK & EU as well as communicate freight information to our dealers and receiving warehouses. This position offers a competitive compensation package. Hybrid working environment. Our company and showroom are based in Manhattan, NYCKey ResponsibilitiesProcess inward entries (vendor invoices) in the system, ensuring all dates, quantities, and details match the supporting documentation.Coordinate outbound shipments from our 3rd party warehouse, ensuring orders are dispatched accurately and on schedule.Request, evaluate and sign contracts with freight quotes from LTL and FCL carriers to determine the most efficient and cost-effective transportation options.Be able to book directly with Air, Ocean, (FCL, LCL), FTL, LTL, and small parcel.Generate Bills of Lading (BOL) and other shipping documentation when required.Communicate with 3rd party warehouse teams to confirm shipment pickups and provide necessary shipping documentation.Update our customers on order status, including shipment confirmations and dispatch notifications from vendors or 3rd party warehouses. Provide tracking information to customers and maintain shipment visibility until final delivery.Maintain accurate shipment records, including updating outward shipment data for invoicing purposes. Collect PODs and update our in-house Logistic system and maintain vendor documentation related to inbound and outbound shipments within the company server and logistics systems.Monitor shipment progress and proactively address any transportation delays, discrepancies, or shipping constraints.Ensure compliance with shipping, transportation, and documentation requirements.Maintain strong carrier relationships and performance tracking to ensure reliable service levels.Assist our in house support and sales team with logistics reporting and operational updates related to shipment status, delivery performance, and transportation costs.nvestigate and resolve delivery issues.Coordinate damage claims (visible and concealed).Knowledge of US Customs (Import) is required, able to generate and sign requiredforms based on vendor documents.Provide updated order reports to customers on a weekly basis.Qualifications & SkillsStrong knowledge of transportation and logistics operations (LTL, FTL, intermodal,and ocean and Air freight preferred).Strong knowledge of current and ongoing US Customs.Experience working with 3rd party warehouses and transportation carriers.Ability to manage shipping documentation, BOLs, and import paperwork.Strong organizational, communication and customer service skills.High attention to detail and accuracy in data entry and documentation management. Proficiency in logistics systems and spreadsheets.Ability to manage multiple shipments and priorities simultaneously.Analytical thinking and Problem-solving skills.Relevant experience in logistics, operations, or supply chain roles, ideally within manufacturing or product-based environments.Strong organizational, problem-solving, and time management skills, with attention to detail and process improvement.Bachelor’s degree in Supply Chain Management, Business, Operations, or a related field, or equivalent practical experience.