Labcorp is seeking a Logistics Supervisor to join our team at 354 County Road D, West New Brighton, MN 55411. Work Schedule Monday - Friday 8:00am - 5:30pm. Overtime and rotating weekends may be required. Job Responsibilities Supervises daily activities related client pick-up services for LabCorp test samples Monitors route progress via Roadnet system to ensure timely route arrivals and deliveries to branch Monitors route progress via Roadnet system to ensure expected service levels are maintained Dispatches calls from CSPUP portal to routes via Roadnet system Actively assists dispatch (taking calls, handling client issues/concerns) Provides instruction and support to service reps to resolve issues and answer questions Provides instruction and support to service reps with specimen handling guidance May perform the duties of a Service Representative Audits routes for compliance with established route procedures and standards Attains proficient knowledge of routes, pickups and any special circumstances to enable effective oversight Performs department tasks (missed/missing investigations, specimen sorting, deliveries) Utilizes LCLS/SIS and other tools for issue research and investigation Performs post route vehicle inspections Works with Sales and internal departments to research and resolve client concerns Works with external clients to research and resolve concerns Assists dispatch and service reps with research and problem investigation Encourages good morale in the department through active engagement and communication with department employees Works with and communicates effectively with internal departments to address common issues or concerns Performs all other duties as assigned and/or directed by manager Reviews and approves PLB in Workday in accordance with policy Monitors employee attendance, punctuality and ensures compliance with standards Administers and approves biweekly payroll ensuring timely and accurate submission Initiates and delivers informal/formal discipline in accordance with company policies Informs manager of all departmental issues and corrective actions Escalates issues/concerns to manager for guidance and instruction Assists manager with employee recruitment, candidate selection interviews Initiates employee work‑related injury reporting Initiates employee motor vehicle accident reporting Evaluates employees to ensure competence Utilizes performance management software for annual and biannual employee performance reviews and fact files Performs administrative duties as assigned by manager Minimum Qualifications High school diploma or equivalent. Preferred Qualifications Current or prior Labcorp experience 2 or more years of professional courier or route‑based delivery experience, ideally within a medical or laboratory company 1 or more years of experience handling medical specimens or supporting hospital/laboratory operations 2 or more years of experience using handheld delivery‑management devices or route optimization tools, such as scanners, GPS‑based routing software, or dispatch applications #J-18808-Ljbffr