Job Title: Mailroom Operations and Logistics Coordinator

Location: Dallas, TX 75234 (Onsite)
Duration: 6 months 1 year

PAY RATE: $20.00 - 25.00/hr. W2 All Inclusive

Work Hours: Monday Friday, 8:00 AM 5:00 PM

GENERAL FUNCTION

Organizes, coordinates, and implements office process and procedures to ensure organizational effectiveness and efficiency. Supports print device and mail services, office and supply inventory management, conference room/AV support, and general office administration. This is a hands-on, physically active role requiring experience in mailroom operations, shipping/receiving, and logistics coordination.

The ideal candidate is an energetic, detail-oriented professional who can wear multiple hats, is well organized, and enjoys the administrative and operational challenges of supporting a diverse office environment.

MAJOR DUTIES AND RESPONSIBILITIES

PRINT DEVICE & MAIL / SHIPPING & RECEIVING SERVICES

Print Device

• Deliver paper for office equipment such as printers, copiers, and fax machines.
• Act as the first responder for printer issues and escalate to tech services when needed.
• Ensure proper maintenance and usage of all equipment and supplies.

Mail / Shipping & Receiving

• Process all outgoing USPS and FedEx packages (business use only).
• Verify, sign, and record all incoming/outgoing accountable mail (FedEx, DHL, UPS, Express, Registered, Certified, Insured, Custom Design Mail).
• Sort and deliver incoming U.S. Postal Service mail to departments.
• Deliver and obtain signatures for all accountable mail pieces.
• Handle rush pick-up/delivery requests for internal and outgoing correspondence.
• Maintain and provide specialized mailing forms (Express, Registered, Certified, Insured).
• Coordinate with external vendors (FedEx, DHL, USPS, UPS, Couriers, Neopost, Staples, Iron Mountain) to maintain mail center operations.
• Update vendor address lists to improve delivery accuracy.

CONFERENCE CENTER SUPPORT

• Coordinate audio-visual equipment and prepare facilities for meetings (Skype, WebEx, teleconference, VTC).
• Ensure proper maintenance and usage of AV equipment and supplies.
• Prepare coffee and snacks for meetings as requested.

PRIORITY FOCUS RESPONSIBILITIES

• Receive and sort packages by department (600 900 packages daily).
• Receive mail, open and determine recipient if not defined.
• Manage mail tracking software and update records.
• Perform post office runs when required.
• Monitor campus print devices and submit paper/supply orders.
• Act as first point of contact for Tier 1 printer issues; escalate Tier 2 service calls.
• Monitor and replenish office supplies, toner, and paper stock.
• Coordinate large conference room schedules.
• Assist with campus services, including fitness center, coffee stations, and micro-markets.
• Report facility or equipment issues to the Facility Manager.

REQUIREMENTS

• MUST HAVE prior Mailroom experience - resumes without it will be declined.
• Physically capable of lifting up to 25 lbs and standing for long periods.
• Experience handling high-volume mail and package distribution (600 900 daily).
• Strong organizational and time management skills.
• Proficiency with mail tracking systems, vendor coordination, and shipping software.
• Basic computer and MS Office knowledge.
• Ability to work independently, manage multiple priorities, and maintain a high level of accuracy.
• Strong communication and teamwork skills.
• Must pass background check and 5-panel drug screening.

PREFERRED QUALIFICATIONS

• Experience in corporate facilities, logistics, or shipping and receiving roles.
• Familiarity with office supply and inventory management systems.
• Experience using Neopost, FedEx Ship Manager, or similar mailing tools.
• Prior exposure to conference room and AV support functions.

CANDIDATE SELF-ASSESSMENT QUALIFYING SKILL MATRIX

Please fill out the below matrix while applying. Use a scale of 1 (Beginner) to 10 (Expert) for the Self-Rating column.