Maintenance Manager

We are seeking an experienced, hands-on Maintenance Manager to oversee maintenance operations across residential and commercial properties and provide maintenance services to homeowners. This role combines technical repair expertise with team leadership, scheduling, vendor management, preventive maintenance, customer service, and financial oversight.

• Diagnose and perform repairs involving plumbing, electrical systems, HVAC, appliances, carpentry, drywall, painting, flooring, doors, and locks, within applicable qualifications and licensing requirements.

• Troubleshoot plumbing issues, including leaks, clogs, toilets, faucets, fixtures, and water heaters, as well as electrical issues involving lighting, switches, and outlets.

• Perform routine HVAC maintenance and repairs within applicable certification and licensing limits.

• Complete minor carpentry, door and trim repairs, drywall patching, painting, flooring repairs, and general building maintenance.

• Diagnose and repair appliances, door hardware, and locks; perform rekeying when qualified.

• Identify roof leaks and exterior damage, complete minor repairs, and coordinate specialized contractors when necessary.

• Respond to emergencies and determine when licensed or specialized contractors are required.

• Lead, train, coach, and supervise maintenance technicians.

• Develop daily and weekly schedules and dispatch technicians across managed properties and homeowner service calls.

• Prioritize emergency requests, routine work orders, preventive maintenance, and scheduled projects.

• Inspect completed work to ensure quality, safety, and performance standards.

• Assist with hiring, performance reviews, and corrective actions.

• Oversee company vehicles, tools, equipment, and parts inventory.

• Manage work orders from initiation through completion using Jobber, Buildium, or comparable software.

• Ensure all jobs are assigned, completed, documented with photos and notes, and submitted for accurate billing.

• Track labor, materials, outstanding work orders, and completed jobs awaiting billing.

• Communicate professionally with residents, commercial tenants, homeowners, property owners, and management.

• Set expectations, provide progress updates, and confirm job completion.

• Manage residential and commercial property turnovers, including inspections, punch lists, repairs, vendor scheduling, and final readiness checks.

• Develop preventive maintenance schedules for HVAC, plumbing, electrical systems, roofs, life-safety systems, and elevators, coordinating qualified contractors as needed.

• Plan recurring home-care visits and define maintenance tasks included in homeowner service plans.

• Coordinate new-home warranty issues with builders and manufacturers.

• Maintain the condition and appearance of grounds, common areas, and amenities.

• Source and evaluate vendors, compare bids, verify insurance, and monitor work against approved scopes, budgets, and quality standards.

• Support capital improvements, tenant improvements, property onboarding, and condition inspections.

• Manage purchasing and inventory within approved budgets and spending limits.

• Assist with maintenance budgets and repair or replacement estimates.

• Track labor and material costs, billable hours, revenue, and maintenance profitability.

• Support the growth of external maintenance services and Premium Home Partners plans.

• Prepare weekly reports on work-order volume, response and completion times, backlogs, costs, and billing status.

• Enforce safe work practices, proper equipment use, and compliance with applicable codes and regulations.

• Maintain safety documentation, safety data sheets, and training records.

• Coordinate emergency on-call schedules and personally respond to major issues when necessary.

• Maintain professional service standards and comply with applicable Fair Housing requirements.

• Minimum of 5 years of hands-on residential or commercial maintenance, facilities, or construction experience.

• At least 2 years of experience supervising maintenance employees or crews.

• Strong technical knowledge of plumbing, electrical troubleshooting, HVAC, carpentry, appliance repair, and general building maintenance.

• Experience with employee scheduling, vendor coordination, work-order management, and cost monitoring.

• Familiarity with Jobber, Buildium, or similar property management or field-service software.

• Strong organizational, communication, customer service, and problem-solving skills.

• Valid driver's license and acceptable driving record; current auto insurance if using a personal vehicle for work.

• Ability to travel throughout the Birmingham area and participate in emergency on-call coverage.

• Appropriate EPA certification before performing refrigerant-related work; Universal certification preferred.

• Relevant trade licenses, CAMT certification, or equivalent credentials preferred.

• Experience with commercial buildings, single-family homes, warranty work, or maintenance service plans preferred.

• High school diploma, GED, or an equivalent combination of relevant experience and training.

• Ability to lift and carry up to 75 pounds, using assistance or appropriate equipment when necessary.

• Ability to stand, walk, bend, kneel, stoop, reach, climb ladders, and work in attics and crawl spaces.

• Ability to push, pull, and maneuver tools, equipment, appliances, and maintenance materials.

• Ability to work indoors and outdoors in varying weather conditions.

Essential duties must be performed with or without reasonable accommodation.

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) retirement plan

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.