Maintenance Supervisor

Be part of the opening team at Encore Villas, a new build-to-rent community of 120 single-story villa homes in Concord, NC. Eastwood Homes is building it, and VEST Residential will manage it.

Every home is a detached single-story villa with an attached garage, available in five floor plans. Residents get the space and privacy of a house without the upkeep of owning one. The amenities include a clubhouse with a fitness center and business center, a beach-entry pool with a cabana, a pet wash, and a planned dog park. High-speed Wi-Fi is included throughout the community, and there’s an EV charger on site.

Timeline
Construction is underway. The first homes and the clubhouse are scheduled to open in January 2027, and the remaining homes will be delivered in phases during lease-up. The onsite team starts in early December 2026, before the first move-in. You’ll help build everything from day one, including systems, vendor partnerships, the resident experience, and the culture of a new community.

What you’ll do

• Diagnose and complete service requests and routine upkeep, following safety standards and code requirements
• Run the make-ready process: inspections, punch lists, vendor scheduling, supplies, and final quality checks
• Set and maintain appearance standards for homes, grounds, the clubhouse, the pool, and other amenities
• Inspect the work of your team and vendors, and correct issues when the work falls short
• Manage parts and supply inventory, and keep spending within budget
• Complete monthly preventive maintenance and help build the repair and capital budget
• Lead regular safety meetings, keep SDS sheets current, and stay on top of OSHA requirements
• Treat residents with respect, and respond to their requests quickly and professionally

What we’re looking for

• Multifamily or residential maintenance experience
• Lease-up or new-construction experience preferred
• EPA Type I and II or Universal certification
• CPO certification, or the willingness to earn it within 90 days of hire
• OSHA 10 or OSHA 30, or the willingness to complete it within 90 days of hire
• Your own hand tools, and a reliable cell phone for on-call
• Availability for on-call rotation, including evenings, weekends, and holidays
• The ability to work outdoors in all weather; to climb ladders, crawl in tight spaces, and lift up to 25 lbs on your own and 50 lbs with help
• A valid driver’s license and any certifications your state or locality requires
• Basic computer skills (property management software experience preferred)
• High school diploma or GED, or related experience or training

You’ll own the maintenance program from the start. That means walking new homes as they’re delivered, setting up preventive maintenance and make-ready standards, and building strong relationships with the builder and vendors.

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