Maintenance Supervisor

The Maintenance Supervisor is responsible for maintaining the physical integrity, safety, appearance, and overall functionality of the community. This position leads and performs technical and mechanical work, oversees the maintenance team, anticipates and corrects property issues, manages resident service requests and preventative maintenance, and ensures vacant apartments are completed to market-ready standards. The Service Manager supports resident satisfaction while protecting the property and maintaining Company standards.

• Team Leadership & Resident Service: Lead, train, develop, schedule, and oversee maintenance personnel; delegate and inspect work; manage resident service requests and work orders with timely, professional follow-through; maintain emergency maintenance coverage and a safety-first environment.
• Maintenance & Repairs: Diagnose and perform routine repairs involving electrical, plumbing, HVAC/heating, appliances, locks, doors, windows, cabinets, flooring, lighting, irrigation, roofing, walls, controlled-access systems, pool/spa areas, and other building or mechanical systems within the scope of the position.
• Make-Ready & Property Standards: Oversee and complete the make-ready process, including pre-move-out inspections, punch lists, repairs, vendor scheduling, materials, final inspections, and timely completion of vacant units. Establish and maintain standards for grounds, amenities, building exteriors, breezeways, curbs, signage, parking areas, common areas, and market-ready interiors.
• Preventative Maintenance & Safety: Develop and complete preventative maintenance procedures; conduct safety meetings; maintain required safety documentation; remain knowledgeable of OSHA, EPA, hazardous-material, refrigerant, and other applicable requirements; identify and promptly correct unsafe property conditions.
• Vendors: Inventory & Quality Control: Inspect work performed by team members, contractors, vendors, and service providers for quality and compliance. Maintain adequate inventory of parts, supplies, materials, and tools; ensure equipment is properly maintained and storage areas are secure.
• Budget & Cost Control: Work with the Community Manager on maintenance and capital-project budgeting; monitor maintenance expenditures and obtain approval for major repairs or purchases; support expense-control efforts by repairing rather than replacing when practical and using materials, supplies, tools, and equipment responsibly.
• Records & Administration: Maintain accurate records for preventative maintenance, service requests, expenditures, make-ready status, inventory, work in progress, inspections, and other required maintenance documentation. Maintain knowledge of utility shut-offs, fixture cut-offs, and sewer clean-outs.
• Compliance & General: Conduct all work in accordance with Company policies and procedures and applicable federal, state, and local requirements, including OSHA, ADA, and Fair Housing. Perform other reasonable duties assigned by the Community Manager or necessary to support Company objectives.
• WORK SCHEDULE / PHYSICAL & DRIVING REQUIREMENTS: 40 hours per week. Weekends and holidays may be required; rotating on-call and emergency response are part of the position. Work requires extended standing and walking, bending, stooping, reaching, climbing stairs and ladders, pushing/pulling, and working in confined areas and varying weather conditions. Must be able to lift/carry up to 25 lbs. independently and 50 lbs. with assistance; heavier items may require additional assistance. Local travel may be required. Valid driver's license and automobile insurance required; must be able to operate a golf cart where applicable.