Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of the property, grounds, common areas, pool, and all related equipment, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

Perform quality assurance (QA) requirements for department.

Perform, administer, and document preventive maintenance programs.

Respond to emergency situations on short notice.

Maintain and manage a work order system for the hotel as well as complete work orders on a timely basis and file workorders.

Responsible for safety and security of flammable and other maintenance items.

Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior and exterior property, including all trash and cigarette butts.

Paints and makes minor repairs.

Monitors parking lot lights and exterior signs.

Responsible for upkeep of pool, and equipment.

Work directly with the General Manager to identify and accomplish all technical and/or skilled projects within the hotel including but not limited to the following:

Perform HVAC spring and winter inspections.

Assist in HVAC unit repair projects.

Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)With GM/AGM, implement and manage hotel key control.

Repair carpet and tile floor.

Minor roof repairs, painting projects, and exterior projects.

Pool/spa repairs.

With GM, identify skills needed for different projects and train technical people at property.

Maintain proper records utilizing the computer system. Proper administration of key control.

Maintain security for guests and property by keeping room doors locked at all times.

Remain highly visible and be readily available for guests at all times.

Take initiative to offer assistance or answer questions throughout the hotel.

Willingness and ability to train new associates.

Complete maintenance work orders and deliver to the supervisor in a timely manner.

Thoroughly understand and implement the Brand service culture.

Perform all shift checklist responsibilities.

run general hotel-related errands.

Perform other duties as required.