Maintenance TechnicianUniversity Partners is a leading owner, operator, and manager of student housing communities across the United States, overseeing more than 25,000 beds nationwide. We are committed to delivering exceptional resident experiences through strong operations, high standards, and a team-first culture.The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests. This role is responsible for completing service requests, assisting with turns, maintaining common areas, and delivering excellent customer service.ResponsibilitiesProvide outstanding customer service to residents, guests, vendors, and team membersComplete routine service requests within 24 hours as directed by the Maintenance SupervisorWalk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issuesMaintain the shop, tools, and storage areas according to company policyAssist with trash pickup, breezeway cleanliness, and enforcement of community standardsSupport make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key returnComplete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completionChange out vendor locks once units are leased and move-ins are scheduled, documenting in required systemsAssist vendors during turn and communicate progress or concerns to the Maintenance SupervisorComplete unit punch items as directedPerform pool maintenance and chemical logging in accordance with local code, when applicableMaintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updatesParticipate in preventative maintenance activities, including monthly inspections and quarterly filter changesInspect units for safety concerns, mold, and HVAC operation during scheduled inspectionsMaintain accurate timekeeping and obtain approval for overtime as requiredParticipate in rotating on-call coverage, including evenings, weekends, and holidaysAttend monthly safety meetings and contribute to continuous improvement effortsCommunicate supply and inventory needs to the Maintenance SupervisorQualificationsHigh school diploma or GED required13 months of related maintenance experience or equivalent combination of education and experienceWorking knowledge of electrical, plumbing, HVAC, and basic constructionCertified HVAC as requiredValid driver's license and proof of insuranceMust have own toolsAbility to read, write, and communicate effectivelyStrong customer service skills and professional demeanorOrganized, detail-oriented, and able to manage multiple prioritiesAbility to work independently while also contributing as part of a teamAbility to lift and carry heavy loads, climb ladders, and work in confined or elevated spacesAbility to work weekends, overtime, and participate in on-call rotation as requiredThis role operates in both indoor and outdoor environments and may be exposed to changing weather conditions, mechanical equipment, electrical systems, chemicals, odors, noise, heights, and confined spaces. Physical activity includes frequent walking and standing, lifting over 10 lbs, climbing, bending, and reaching.If you are dependable, hands-on, and take pride in maintaining high standards, we encourage you to apply and join a team that values operational excellence and resident satisfaction.
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Maintenance TechnicianUniversity Partners is a leading owner, operator, and manager of student housing communities across the United States, overseeing more than 25,000 beds nationwide. We are committed to delivering exceptional resident experiences through strong operations, high standards, and a team-first culture.The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests. This role is responsible for completing service requests, assisting with turns, maintaining common areas, and delivering excellent customer service.ResponsibilitiesProvide outstanding customer service to residents, guests, vendors, and team membersComplete routine service requests within 24 hours as directed by the Maintenance SupervisorWalk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issuesMaintain the shop, tools, and storage areas according to company policyAssist with trash pickup, breezeway cleanliness, and enforcement of community standardsSupport make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key returnComplete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completionChange out vendor locks once units are leased and move-ins are scheduled, documenting in required systemsAssist vendors during turn and communicate progress or concerns to the Maintenance SupervisorComplete unit punch items as directedPerform pool maintenance and chemical logging in accordance with local code, when applicableMaintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updatesParticipate in preventative maintenance activities, including monthly inspections and quarterly filter changesInspect units for safety concerns, mold, and HVAC operation during scheduled inspectionsMaintain accurate timekeeping and obtain approval for overtime as requiredParticipate in rotating on-call coverage, including evenings, weekends, and holidaysAttend monthly safety meetings and contribute to continuous improvement effortsCommunicate supply and inventory needs to the Maintenance SupervisorQualificationsHigh school diploma or GED required13 months of related maintenance experience or equivalent combination of education and experienceWorking knowledge of electrical, plumbing, HVAC, and basic constructionCertified HVAC as requiredValid driver's license and proof of insuranceMust have own toolsAbility to read, write, and communicate effectivelyStrong customer service skills and professional demeanorOrganized, detail-oriented, and able to manage multiple prioritiesAbility to work independently while also contributing as part of a teamAbility to lift and carry heavy loads, climb ladders, and work in confined or elevated spacesAbility to work weekends, overtime, and participate in on-call rotation as requiredThis role operates in both indoor and outdoor environments and may be exposed to changing weather conditions, mechanical equipment, electrical systems, chemicals, odors, noise, heights, and confined spaces. Physical activity includes frequent walking and standing, lifting over 10 lbs, climbing, bending, and reaching.If you are dependable, hands-on, and take pride in maintaining high standards, we encourage you to apply and join a team that values operational excellence and resident satisfaction.
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