As the Account Executive for Managed Services, you will play a pivotal role in driving recurring revenue growth, and business development, for the company. You will work closely with Sales and Service management to create and execute a Managed Services strategy that aligns with the company’s aggressive growth goals, ensuring our market position strengthens as we scale. We are looking for an individual that is self-motivated, with a hunter mentality.

Position Accountabilities and Expectations:

Sales Development and Account Management

• Prospect, generate, and track leads using ConnectWise PSA.
• Build and maintain a healthy sales pipeline with accurate opportunity tracking.
• Conduct needs assessments and position IMS service offerings as tailored solutions.
• Understanding client’s network and tolerance for monitoring agents.
• Develop proposals and quotes directly through ConnectWise PSA.
• Achieve sales targets for new recurring revenue and project services.
  • Transition close deals smoothly to service delivery teams via ConnectWise PSA workflows.
  • Maintain ongoing communication with clients to identify new opportunities.
  • Use ConnectWise PSA to log activities, manage follow-ups, and track client engagement.

Process & Reporting

• Enter and update all sales data in ConnectWise PSA with accuracy.
• Generate regular sales forecasts and reports from the ConnectWise PSA system.
• Collaborate with leadership to refine sales strategies based on pipeline analytics.
• Participate in regular pipeline reviews and account planning sessions.

Collaboration

• Work closely with marketing to nurture leads through campaigns tracked in ConnectWise.
• Partner with internal consultants to scope services and ensure solution fit.
• Provide feedback to operations teams on client requirements and competitive trends

Other duties as assigned by management

What will you bring?

• Minimum of 5 years of sales experience in Managed Services, (AV or IT) or related B2B recurring technology revenue models.
• Strong understanding of Managed Service business models and service-based sales.
• Knowledge of IT infrastructure, cybersecurity, cloud, device monitoring, and support services preferred.
• Effective communication, negotiation, and relationship-building skills, particularly with Senior level executives.
• Proven track record of consistently exceeding services sales quotas in a hunter role.
• Exceptional communication, presentation, and relationship-building skills.
• Strong negotiation skills and ability to close complex, consultative deals.
• Bachelor’s degree in business, IT, or related field preferred, but not required.
  • Organized and detail-oriented, capable of using ConnectWise PSA workflows effectively.
  • Goal-driven and able to meet or exceed monthly/quarterly targets.