Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.The Change Manager plays a critical role in ensuring our ERP Transformation (Project Keystone) achieves its objectives - delivering on time and on budget - by driving employee adoption and sustained usage. This role leads the people side of change, supporting transitions across business processes, systems, and technologies. This position is located at the Arhaus Corporate Headquarters in Boston Heights, Ohio.Essential Duties & Responsibilities:Lead end-to-end change management activities across Project Keystone initiatives, specifically SAP ERP implementationConduct change impact assessments to identify and articulate impacts across stakeholders, processes, and ways of workingDevelop and execute integrated change management plans, including communications, engagement, and training strategiesPartner with business leaders, project teams, and functional stakeholders to drive alignment and readinessDeliver role-based training and enablement to build knowledge and capabilityActivate change champion networks to reinforce adoption and gather feedbackMonitor adoption, usage, and readiness metrics; adjust plans based on insightsSupport go-live and post-go-live activities to ensure sustained adoption and successful transition to operationsRequirements:Bachelor’s degree in business, Retail Merchandising, Communications or a related fieldProven experience (4 to 7 years) leading change management for large-scale transformation programs (SAP ERP, TMS, OMS preferred)Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter)Ability to translate complex concepts into clear, compelling communicationsStrong stakeholder management and influencing skills across all levels of the organizationExperience working in cross-functional, fast-paced environmentsData-driven mindset with ability to measure and track adoption outcomesWorking knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, Visio, and/or Access)Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.