Manager, DistributionThe Manager, Distribution oversees shipping operations and associates, ensuring accurate, timely order fulfillment, inbound inspection, returns processing, and transportation coordination while maintaining daily workflow, supplies, and department standards. This role ensures compliance with quality systems, regulatory and privacy requirements, audits shipping costs, supports staff development, and partners cross-functionally to drive operational improvements.Essential Functions:Manage shipping associates in all aspects of the department workflow, assuring completion of all responsibilitiesSupport the processing and expediting of orders as required by staffing shortages or volumeArrange for the shipment of all orders processed by managed care ensuring no orders are excludedComplete departmental paperwork and reports on a timely basis, distributing as necessaryOversee inspection of incoming merchandise for proper quantities, damages, shelf life, etc.Coordinate weekly returns and shipments back to manufacturers for repair and replacementReturn calls to providers seeking transport information as appropriateAudit transportation bills for appropriateness of charges and route, as well as various packing slips to the Accounts Payable Department for processing and reporting of discrepanciesOperate and monitor computer systems for shipping and tracking jobsComplete a daily walk through of the department to ensure completion of responsibilities and cleanlinessMaintain departmental supply levels and ordering as neededProvide ongoing support to all departmental associates, including hiring, firing, payroll reporting, self-evaluations, scheduling, education and training, adherence to safety regulations, etc.Collaborate with other Department Supports to complete broader improvement projects or requestsIn conjunction with the Corporate Management Representative, ensure all necessary ISO processes are adhered to and that all required Quality Management System (QMS) documentation is completed in a timely mannerPractice and comply with all requirements of our Quality Management System (QMS), as well as regulations promoting a safe and healthy workplaceAdhere to privacy, confidentiality, and proprietary company policies and procedures (i.e. HIPPA, etc.); Abide by all federal, state, and local regulations, company policies and procedures, and instructionsParticipate in any training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements.Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basisExperience, Education, and Certifications/Licenses:EducationHigh School Diploma or EquivalentRequiredNotes: College degree preferred.Experience3 YearsRequiredNotes: 3-5 years of previous experience in the support of a shipping/receiving department required.Licenses and CertificationsN/APreferred/RequiredNotes:Competencies:Cultivate Strong People: Field the best employees and leverage their full capacity.Create a Thriving Environment: Develop conditions that bring out the best in people.Set Clear Direction: Know and articulate what's required, resulting in a shared understanding.Optimize Resources: Effectively allocate assets in an efficient and prioritized manner.Enable Solutions: Deftly navigate challenges and circumstances.Deliver Results: Consistently realize planned outcomes and meet expectations.Essential Responsibilities related to Physical Demands/Work Environment:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability and willingness to travel as required.HIPAA & Security RequirementsAll Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, sex, gender identity, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, genetic information, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.