Job Summary: The Manager of Entrepreneur Outreach & Support leads the development and delivery of programs that help new and existing entrepreneurs launch, grow, and sustain their businesses. This community-facing role builds strong relationships with business owners and partners while expanding access to education, capital, and support resources.

Key Responsibilities:

Outreach & Engagement

• Serve as the primary point of contact for entrepreneurs seeking guidance, resources, or business development support.
• Conduct regular outreach and relationship-building with small businesses, startups, minority-owned businesses, and underserved communities.
• Represent the organization at community events, business openings, workshops, and partner meetings.

Program & Service Delivery

• Coordinate business training programs, workshops, and events, including topic development, logistics, registration, and follow-up support.
• Provide one-on-one technical assistance, business plan review, referrals, and navigation to funding, mentoring, or support programs.
• Develop and maintain tracking systems for client progress, program outcomes, and engagement metrics.

Ecosystem Collaboration

• Build and maintain partnerships with lenders, chambers of commerce, universities, government agencies, economic development organizations, and nonprofit partners.
• Support access-to-capital initiatives including microloans, grant programs, and lender introductions.
• Participate in community advisory committees, working groups, and policy efforts supporting entrepreneurship.

Administration & Reporting

• Maintain accurate records of program activity, client interactions, and impact data using CRM or case management tools.
• Prepare reports, presentations, and updates for internal leadership, funders, and community stakeholders.
• Assist with grant applications, compliance documentation, and program performance reporting.
• All other duties assigned.