About Stratolaunch Stratolaunch is a technology accelerator that engineers operationally realistic testing at Mach 5+. Our air‑launched, Talon testbeds are reusable, cost‑effective platforms that enable routine access to the hypersonic environment. We deliver flight data critical to validating system performance and achieving rapid technology deployment. Together with our customers, we drive innovations that are imperative to advancing national security. Location & Travel This position is located in Mojave, CA. Frequent travel is required to Washington D.C., Mojave Spaceport, and other domestic locations. Responsibilities Team Management: Lead and manage a team of 4 IT professionals, including conducting regular 1:1s and team support meetings. Provide mentorship, guidance, and performance evaluations to ensure team success. IT Operations & Support: Oversee helpdesk support operations, ensuring timely resolution of technical issues. Manage all‑hands meetings and technical setups for company‑wide events. Monitor infrastructure and servers to ensure system reliability and performance. Project & Vendor Management: Plan and execute IT projects, including software upgrades and system implementations. Manage purchasing, inventory, and vendor relationships to ensure cost‑effective and efficient IT solutions. System Administration: Oversee user account management, including onboarding and offboarding processes. Manage printers, hardware, and other IT equipment across the organization. Collaboration & Coordination: Work closely with system and network engineers to maintain and improve IT infrastructure. Coordinate with other departments and external support teams to align IT initiatives with business goals. Qualifications Proven experience in IT management or a similar leadership role. Strong knowledge of IT systems, networks, and infrastructure monitoring. Experience with helpdesk support and managing technical teams. Proficiency in project management and vendor relationship management. Excellent communication and organizational skills. Ability to troubleshoot and resolve technical issues efficiently. Desired Skills & Experience Expertise in Microsoft Windows Server and Windows Desktop environments. Helpdesk support experience including KACE. Hands‑on experience with Active Directory administration and management. Knowledge of VMware virtualization technologies. Familiarity with Azure cloud services and infrastructure, including Exchange, OneDrive and SharePoint. Education & Experience BS or applicable experience in lieu of degree. Special Remarks Regarding Work Environment This position is located in Mojave, CA. Frequent travel required to Washington D.C., Mojave Spaceport, and other domestic locations. Manager (157,000 - 206,000): Bachelor’s degree or Master’s degree (preferred) in related discipline from an accredited institution and 10+ years relevant experience or equivalent combination of education and experience. Benefits 9/80 schedule. Healthcare (medical, dental, vision, prescription drugs). Paid Maternity and Parental Leave. 50% company match per contributed dollar into 401(k) savings plan, up to $11,500. Tuition reimbursement. Equal Employment Opportunity Stratolaunch is an equal opportunity employer that values diversity at our company. We encourage people from all walks of life to apply, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law. Our management team does not tolerate discrimination or harassment at any point during our employees’ and applicants’ time with us, especially with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. For purposes of transparency, U.S. Citizenship may be required for some positions with a government clearance and certain other restricted positions. Equal Employment Opportunity Is The Law. #J-18808-Ljbffr