Manager, ERP Logistics Systems (WMS/TMS)

Job Summary:Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.The Manager, ERP Logistics Systems is the primary IT and business systems partner for Midea’s logistics operations, with a focus on Warehouse Management Systems (WMS) and Transportation Management Systems (TMS). This position configures, supports, and improves the systems that run warehouse operations, transportation planning, shipping, receiving, and order fulfillment, and leads logistics system projects from requirements through go-live. The role balances hands-on system support with process improvement and applies automation and AI to make logistics operations more efficient and reliable.Supervisory Responsibilities:None. Coordinates the work of external vendors and cross-regional or offshore support teams on assigned projects.Major Job Duties/Responsibilities:Serve as the primary IT and business systems partner for warehouse operations, transportation planning, shipping, receiving, inventory movement, carrier integration, and order fulfillment.Manage and support WMS and TMS applications, including configuration, enhancements, issue resolution, testing, user support, and system upgrades.Analyze logistics business requirements and translate them into functional specifications, system configuration, process improvements, and technical change requests.Lead or support logistics system projects, including new site implementations, system integrations, process standardization, and automation initiatives.Support integrations among ERP, WMS, TMS, EDI, carrier platforms, third-party logistics (3PL) providers, and reporting tools.Troubleshoot system issues, perform root cause analysis, coordinate resolution with internal IT teams and vendors, and communicate status to business stakeholders.Coordinate user acceptance testing, regression testing, training, and post-go-live support for logistics system changes.Monitor system performance, data accuracy, transaction flow, and process compliance to keep logistics operations running reliably.Identify and implement automation and AI-enabled improvements that reduce manual work and improve operational efficiency, in line with company AI and data security policies.Develop and maintain documentation for business processes, system configuration, test scripts, training materials, and support procedures.Required Skills/Abilities:Strong understanding of warehouse operations, transportation management, order fulfillment, inventory movement, shipping, receiving, and distribution processesAbility to gather business requirements, document process flows, write functional specifications, and support system testingStrong troubleshooting and root cause analysis skillsDemonstrated experience applying automation, analytics, or AI tools to improve operational efficiencyStrong analytical and problem-solving abilities, with advanced attention to detail and data accuracyExcellent verbal and written communication skills with cross-functional teams, external vendors, and business stakeholdersAbility to balance hands-on system support with process improvement and project deliveryEducation and Experience:Bachelor’s degree in Information Technology, Supply Chain Management, Business, Logistics, Engineering, or a related field, or equivalent education and experienceMinimum of 10 years of related experience supporting ERP logistics processes, WMS, TMS, or related supply chain applicationsExperience with major ERP platforms such as Oracle, SAP, Microsoft Dynamics, or similar systems (preferred)Hands-on experience with WMS and TMS configuration, integrations, and reporting; experience with Softeon WMS (preferred)Knowledge of EDI transactions, carrier interfaces, 3PL integrations, barcode/RF processes, and shipping compliance (preferred)Experience managing projects, coordinating cross-regional teams, and supporting multi-site logistics operations (preferred)Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Periodic visits to warehouse and distribution center environments, which may involve standing, walking, and exposure to noise and temperature changes.Occasionally lift up to 15 pounds.Travel up to 15% (domestic) to distribution centers and 3PL sites.Compensation and Benefits:The anticipated base salary range for this position is $115,000 to $165,000 per year. The salary offered within this range will depend on job-related factors such as relevant experience, skills, certifications, and internal equity.Midea offers a comprehensive benefits package that includes medical, dental, and vision coverage with multiple plan options; a 401(k) plan; basic life and accidental death and dismemberment (AD&D) insurance; short-term and long-term disability insurance; health savings and flexible spending accounts; an Employee Assistance Program; paid time off and paid holidays; and paid parental leave.Job Description DisclaimerThis job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Duties, responsibilities, and activities may change at any time, with or without notice.Reasonable AccommodationEmployees must be able to perform the essential functions of the position, with or without reasonable accommodation. The Company will provide reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.Equal Employment OpportunityMidea is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and other job-related factors, without regard to characteristics protected by applicable federal, state, or local law.