Manager - Implementation & Systems

Position Summary We are hiring a Manager – Implementation & Training to support Ryder's Startup Operations in our Supply Chain Solutions division. Responsibilities Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations. Own the design and execution of logistics training strategies, including Train‑the‑Trainer programs that enable sustainable knowledge transfer. Act as the systems and process authority for WMS‑driven operations, supporting end users and resolving system and workflow challenges. Partner cross‑functionally with IT and business leaders to support system rollouts, testing, go‑live events, and post‑implementation stabilization. Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results. Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations. Create and maintain operational documentation, including SOPs, work instructions, training tools, and system reference materials. Manage complex implementations and priorities, balancing timelines, milestones, and resources to support site launches and growth. Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness. Deliver a strong customer‑focused approach through proactive problem‑solving, follow‑through, and resolution in high‑volume environments. Essential Functions Standardize WMS configurations and workflows across all sites. Analyze enterprise system performance data to identify trends and improvements. Define training architecture including certification and onboarding standards. Align IT, Operations, and Training teams on priorities. Ensure system readiness during startup execution. Drive continuous system improvements across the network. Develop system leadership capability within the organization. Provide executive‑level system performance reporting. Additional Responsibilities Travel for early Monday site arrivals and Friday afternoon/evening departures; support two‑week startup assignments when required; conduct annual inspections during non‑startup periods; maintain accurate documentation, expense reporting, and operational data submission. Perform other duties as required. Qualifications Bachelor’s Degree in Supply Chain, Information Systems, or Business Administration (Preferred). High School Diploma/GED (Required). 7+ years in systems implementation or logistics technology leadership (Required). Travel Greater than 60%. Compensation Pay Type: Exempt, salary paid twice per month. Annual salary: $105,000 – $112,000. Annual bonus potential: up to 20% of base salary. Benefits Medical, Dental, Vision benefits start at 30 days. 401(k) savings plan with company match. Discounted employee stock purchase options. Quality employee discounts on tools, cars, appliances, travel, and more. All major holidays paid and paid time off within first year. Up to 12 weeks paid maternity leave. EEO Statement All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, and status as a qualified individual with a disability. #J-18808-Ljbffr