IT Manager

ProDirect LaboratoryPRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers. Let's redefine excellence, together.Position Highlights:We are rapidly expanding our US team and are seeking a successful, enthusiastic, and self-motivated IT Manager with a strong background in ERP, to lead our operations and systems integration. As a key player in our Company, you will play an important role in the growth and success of PRODIRECT Dental Lab.About us:Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.Office Based:ProDirect Dental Laboratory160 Chubb Ave, Suite 102Lyndhurst, NJ 07071Key Responsibilities:Lead the implementation, configuration, and support of ERP systems, with a focus on Oracle ERP, Oracle E-Business Suite, or Oracle Cloud Applications.Manage day-to-day IT operations including network infrastructure, data security, user support, and hardware/software maintenance.Collaborate with cross-functional teams to identify system requirements and ensure ERP systems align with business goals.Monitor system performance and proactively identify and resolve issues or bottlenecks.Plan and coordinate IT projects, including upgrades, migrations, and system integrations. IT trouble shoot ticket resolution.Manage vendor relationships and coordinate with external consultants or Oracle support when needed.Develop and enforce IT policies, procedures, and best practices.Lead and mentor the IT team to ensure high performance and continuous professional development.Oversee data integrity, data governance, and compliance with internal and external regulations.Manage Company inventoryManager Company Users EmailPrepare and manage the IT budget, ensuring cost-effective procurement and resource utilization.Work with AI development on spark or similar machine or mode.Skills:Excellent project management and problem-solving skills.Strong leadership and communication abilities.Ability to translate business needs into technical solutions.Knowledge of ITIL, PMP, or similar frameworks/certifications is a plus. Qualifications:Bachelor’s degree in Information Technology, Computer Science, or related field.Minimum 5–7 years of experience in IT, with at least 3 years in a managerial or leadership role.Proven experience working with Oracle ERP systems (Oracle EBS, Oracle Fusion, Oracle Cloud, or equivalent).Experience in managing ERP implementation or migration projects is highly desirable.Strong understanding of IT infrastructure, networking, cybersecurity, and enterprise software.Previous experience in manufacturing, distribution, or similar industries is a plus.Must also have experience working with:VOIPMicrosoft 365 user managementCRM software managementIT manager experience required or own individual firmIT trouble shoot ticket resolutionSecurity system or network set up experienceERP, SAP software management or development is preferredAI development worked on spark on similar machine or model is preferredResearch and development experience is required Benefits:401(k) + 3% corporate matchHealth/Dental/Vision insuranceVacation and HolidaysReferral programCareer advancement opportunities