Manager, Product Management - Workforce & Intelligent Routing Data Product Manager

About the Team The Workforce & Intelligent Routing platform is the central engine that powers how our enterprise connects customers with the right expertise at the exact right moment. We are building the intelligent data backbone that optimizes our most valuable resource: our people. This team sits at the intersection of human capital and machine intelligence, creating the data products that dictate the efficiency and experience of our entire global workforce. The ideal candidate is someone who: Strategic Architect, not an Order- Taker : excited by the \"blank page\" and ready to define the approach and long-term strategy for how workforce data is consumed across the entire organization. Enterprise Influence Rockstar : thrives on building bridges and partners with Card Data, Enterprise Data, and Technology teams to ensure our data products aren't just silos, but foundational assets for the whole company. Human-Centered Data Evangelist : understands that behind every data point is a human agent or a customer and builds data products that actively solve complex problems for diverse user groups. Technical Translator : can go deep with data engineers on publishing patterns and ecosystem architecture, then pivot to lead high-level strategic sessions with executive stakeholders. Capital One Product Framework Human Centered – Obsesses about internal and external customer needs to re-imagine and innovate product solutions. Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence. Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near-term and long-term value. Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks. Transformational Leadership – Leads cross-functional teams to solve customer problems and drive organizational alignment. Basic Qualifications Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing; or Bachelor's degree in any field and at least 3 years of Product Management experience. Preferred Qualifications Experience translating business strategy and analysis into consumer-facing digital products. Compensation & Benefits Minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked. Chicago, IL: $149,800 – $171,000 McLean, VA: $164,800 – $188,100 New York, NY: $179,700 – $205,100 Richmond, VA: $149,800 – $171,000 This role is eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Equal Employment Opportunity Statement Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. #J-18808-Ljbffr