Manager, SAP Data & Analytics Platforms

JOB SUMMARY Manages one or more information Systems or Services functions for a specific user group, functional area, region, or the entire organization. Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware and software, and database management. Provides overall leadership to protect the company’s data, tools and information systems. Ensures infrastructure architecture standards to maximize efficiency and support platform compatibility. Requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Typically focused on internal IT service delivery for employees, with an external client focus if involved with company-hosted, web‑enabled, or outsourced solutions delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES Define, develop and implement a department strategy, which contributes to the business strategic direction Develop and communicate an understanding of the business strategy as it pertains to other IT Departments Understand and communicate business strategy and develop application and technical infrastructure to support this strategy Deliver IT services in line with business requirements to internal customers, standardize platforms, and ensure hardware, software and solutions meet baseline compliance and implementation standards Financial Management / Cost Center Management; forecasting of costs and management of IT financials for your IT cost center including variance analysis Management of assets, capital costs, prepare ROI related documentation and business cases Prepare and analyze financial data and results Create action plans as needed Responsibility for financial forecasting and cost management of group IT function Identify creative ways to reduce cost by streamlining processes and systems (e.g., modification of responsibilities or consolidation of tasks, elimination of non‑value added processes, or complete re‑engineering of processes and systems) Accountability for the overall provision of an end‑to‑end IT service across agreed services Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business The communication and management of operational IT service issues Collaborate with internal IT teams to effectively deliver services to end users Identify, track and manage key operational risks to the service, providing strong coordination with the business, IT and Operational Risk; high attention given, but not limited to, business continuity, IT audit requirements and software compliance Drive metrics management and performance of IT support and services with a focus on a data‑driven continuous improvement approach Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives Collaborate with, and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance, including service trends, improvement activity and SLA attainment Accountability for the provision of a reliable and stable service which meets the customer’s needs and is sustainable Build a clear understanding of the service requirements of the business Support the incident management process by clearly articulating business impact during major incidents and driving completion of corrective actions and problem‑management activities Drive awareness of change management activity for high‑category services ensuring that the business impact of change activity is understood and risks to business processing highlighted Select, develop, and evaluate personnel to ensure the efficient operation of the IT function Coordinate work schedules, priorities, and performance management of IT personnel Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority Ability to work effectively under pressure with constantly changing priorities and deadlines Understand and embrace the global IT strategic direction Adhere to all safety and health rules and regulations associated with this position and as directed by superior Enforce and follow all procedures and policies within IT and the company Participate in internal audit programs and drive non‑conformance issues to conclusion Project management as required May perform other duties and responsibilities as assigned JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Proven success in project management of region and/or global related projects Ability to participate in projects to ensure regional/global readiness ITIL Process Management knowledge to ensure compliance and use of global, regional and/or site defined processes Experience in ensuring processes/people is in place to support area of responsibility Experience in the management and participation of Greenfield and Merger related duties within a region, across regions, or globally Understanding of licensing and contracts Working knowledge of security team requirements including patching and deviations Ability to work effectively under pressure with constantly changing priorities and deadlines Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e‑mail skills required Basic knowledge of open source solutions EDUCATION & EXPERIENCE REQUIREMENTS Bachelor’s Degree in Computer Science or Management Information Technology 6 to 8 years experience in a relevant Jabil IT position or equivalent external work experience, including at least 5 years experience in a supervisory or management role within an Information Technology department ITIL Foundation Certification preferred Or an equivalent combination of education, training or experience WORKING CONDITIONS Regular business hours. Some additional hours may be required Travel requirements: Domestic and/or international, up to 50% Climate‑controlled office environment during normal business hours PHYSICAL REQUIREMENTS Sitting, walking, standing Unusual hearing or vision demands: None specified Other physical demands or notes: Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position POSITION SUMMARY The Manager, SAP Data & Analytics Platforms is responsible for leadership, governance, and execution of Jabil’s SAP data and analytics strategy. This role provides ownership for SAP Business Data Cloud, enterprise data modernization initiatives, BW retirement activities, AI‑enabled business capabilities, and SAP analytics platforms. The position leads cross‑functional teams, establishes governance frameworks, aligns business and technology priorities, and drives delivery of strategic initiatives that enable data‑driven decision making across the enterprise. KEY RESPONSIBILITIES Strategic leadership: own and drive the SAP data and analytics roadmap Lead enterprise data modernization initiatives across SAP platforms Develop and execute strategies supporting SAP Business Data Cloud, AI enablement, and advanced analytics capabilities Partner with business and IT leaders to align technology investments with business objectives Provide SAP Data Platform governance: provide governance for SAP Business Data Cloud initiatives, establish standards, priorities, and execution plans for enterprise data and analytics programs Drive stakeholder alignment, resource coordination, and value realization across strategic programs Ensure effective utilization of SAP Value Added Services and strategic investments Lead BW retirement program: lead execution and governance activities supporting BW retirement initiatives, manage dependencies, risks, timelines, and stakeholder communications, coordinate cross‑functional teams, and drive accountability and execution discipline Team leadership and organizational development: provide leadership and direction for SAP data, analytics, and platform teams; build organizational capability through coaching, mentoring, and succession planning; establish clear ownership, accountability, and performance expectations; foster collaboration across Architecture, SAP CoE, Operations, and business teams AI & data modernization: lead initiatives focused on AI‑enabled business capabilities and data‑driven innovation; support the adoption of modern SAP data and analytics technologies; partner with enterprise architecture teams to define future‑state data platforms and capabilities; identify opportunities to improve business value through analytics, automation, and AI‑driven solutions Operational excellence: ensure stability, performance, and continuous improvement of SAP data platforms; manage delivery risks and establish mitigation strategies; drive execution excellence across multiple concurrent strategic programs; monitor program outcomes and ensure business value realization REQUIRED QUALIFICATIONS 15+ years experience in enterprise SAP environments Experience leading SAP data, analytics, BW, HANA, or Business Intelligence platforms Demonstrated success leading large transformation initiatives Strong stakeholder management and executive communication skills Experience managing technical teams and cross‑functional programs PREFERRED QUALIFICATIONS Experience with SAP Business Data Cloud (BDC) Experience supporting BW modernization or retirement initiatives Knowledge of SAP HANA, SAP Analytics Cloud, data warehousing, and enterprise reporting solutions Experience leading AI, data modernization, or cloud transformation programs Experience managing enterprise‑scale SAP architectures and analytics ecosystems Strong understanding of data governance, analytics strategy, and value realization frameworks Jabil, including its subsidiaries, is an equal‑opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr