Manager Solutions Architecture

Solutions ArchitectLocation: Remote (US)Salary - 160,000-210,000We're partnering with a rapidly growing software company that helps organizations make smarter decisions through real-time data, automation, and advanced analytics. Their platform powers critical workflows for large enterprises, fintechs, and digital businesses, enabling teams to operate more efficiently while reducing risk and improving customer outcomes.Backed by leading investors and experiencing significant growth, the company is scaling its customer-facing technical team and searching for a Solutions Architect to lead complex customer deployments.The OpportunityWe're looking for a technically strong, customer-focused Solutions Architect to drive implementation projects from discovery through production launch.This position sits at the intersection of engineering, product, and customer success. You'll work directly with customers to understand business requirements, design technical solutions, and ensure seamless integrations into existing environments.You will be a trusted advisor throughout the customer lifecycle, helping clients maximize value from the platform while influencing product direction through customer feedback.Key ResponsibilitiesLead technical implementations for enterprise and mid-market customersGather business and technical requirements and translate them into scalable solution designsServe as the primary technical contact throughout onboarding and deploymentGuide customers through API integrations, workflow configuration, and system architecture discussionsPartner with Engineering, Product, and Customer Success teams to deliver successful outcomesIdentify implementation risks, manage timelines, and drive projects to completionCreate and maintain technical documentation, integration guides, and solution best practicesAnalyze customer data and workflows to recommend optimization opportunitiesProvide technical troubleshooting support during onboarding and post-launch activitiesCollect customer feedback and communicate insights internally to improve the productWhat We're Looking For7+ years in a customer-facing technical role such as Solutions Architect, Technical Account Manager, Integration Engineer, Systems Analyst, or Professional Services ConsultantExperience working within B2B SaaS environmentsStrong understanding of APIs, web technologies, and systems integrationsAdvanced SQL skills and experience working with structured and semi-structured dataAbility to communicate effectively with both business stakeholders and technical teamsProven track record managing multiple technical projects simultaneouslyExperience creating technical documentation and implementation playbooksHands-on scripting or automation experience using tools such as Python, SQL, Postman, Bash, or similar technologiesExcellent problem-solving and stakeholder management skillsWhy Join?High-growth environment with meaningful ownershipFully remote team across North AmericaCompetitive compensation package, including bonus and equityFlexible PTOHealth, dental, and vision coverageRetirement savings program with company contributionHome office budget and technology stipendAnnual learning and development allowanceWellness benefits and team events