Responsibilities:

• Oversee law office operations including establishing the law firm structure, communicating and enforcing team values, and contributing to strategic business decisions to achieve our overall company goals
• Recruit, hire, train, motivate, and develop senior attorneys, associate attorneys, paralegals, and support staff to strengthen our legal team
• Maintain and develop your own client caseload (particularly handling complex cases) to continue your practice as an attorney
• Establish the financial strategy of the law firm by adequately distributing funds across the company, monitoring the monthly budget, anticipating requirements and trends, and evaluating the results - making modifications as needed
• Ensure that the firm is achieving its client satisfaction goals by evaluating productivity and quality of service and making recommendations for improvement

• Leadership & Attorney Development: Lead and mentor a team of attorneys, providing guidance on case strategy, and legal tactics, and maximizing case value. Support their professional development through training and feedback.
• Case Strategy & Oversight: Collaborate with attorneys on key cases to develop winning strategies, optimize case value, and ensure timely resolution. Oversee complex or high-stakes cases when necessary.
• KPI Management: Set, track, and analyze attorney performance metrics, including caseload, settlements, and case outcomes. Regularly report on KPIs and make data-driven decisions to drive improvement.
• Firm Growth & Expansion: Partner with the firm's leadership team to develop and execute growth strategies, including expanding service offerings, building strategic partnerships, and enhancing client retention.
• Quality Control: Ensure the highest standards of legal service are maintained across all cases, implementing quality control measures to enhance client satisfaction and case outcomes.
• Operational Efficiency: Identify and implement processes and systems to improve the efficiency and effectiveness of legal operations, ensuring optimal resource allocation and attorney productivity.
• Collaboration & Team Building: Foster a collaborative, team-oriented environment, promoting communication and coordination across departments, including legal, intake, and administrative teams.
• Client Relationships: Maintain strong relationships with clients, handling escalations or complex cases when necessary, and ensuring client satisfaction throughout the legal process.

• At least 5 years of experience as an attorney
• Candidates must have a 4-year bachelor's degree and a 3-year law degree from an accredited law school
• Great leadership, relationship building, process improvement, and communication skills are needed in this role
• Active member of state bar and local bar associations
• Advanced proficiency in computer skills, reviewing reports, and budgets

• Active law license in NY.
• Proven experience as a senior attorney, Chief Operating Officer, legal operations manager, or similar leadership role within a personal injury law firm.
• Strong understanding of personal injury law, case strategy, and legal processes.
• Demonstrated ability to lead and manage a team, track performance, and drive results.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment while managing multiple priorities.
• Strategic thinker with a growth mindset, capable of contributing to the firm's expansion.