Title: Manufacturing Documentation Specialist

Location: Lake Zurich

Employment Type: Full- Time

About Us

Founded in 1996, Medical Murray is a privately owned medical device company specializing in the development, testing, and manufacturing of finished devices, components, and subassemblies. We partner with clients ranging from innovative startups to the world’s largest OEMs. Our expertise includes permanent implants, delivery systems, and complex catheters for vascular, gastrointestinal, urologic, and other interventional markets.

Our culture is driven by five core values: Integrity First, People Matter, First-Class Service, Inspired Innovation, and Community Service. These principles guide our work, our relationships, and our commitment to improving patient outcomes worldwide.

Benefits Summary

We offer a competitive compensation and benefits package, including medical (BCBS) and dental coverage, company-paid vision and life insurance, short- and long-term disability, HSA-eligible plans, a 401(k) Safe Harbor retirement plan, 18 days of PTO, TeleDoc access, identity protection, tuition reimbursement, voluntary life insurance, and paid time off for community volunteering.

Position Overview

Be the backbone of compliant manufacturing.

If you are someone who loves organization, clear processes, and keeping things running smoothly behind the scenes, this role might be a great fit for you!

As our Manufacturing Documentation Specialist, you will play an important part in supporting manufacturing operations by keeping documentation accurate, data organized, and systems aligned in a regulated environment.

This is primarily a desk-based role focused on paperwork, data tracking, reporting and quality system support - not hands-on production work. You will work closely with friendly collaborative teams across Production, Engineering, and Quality to help ensure manufacturing activities follow established procedures, meet quality standards and stay audit-ready.

What You’ll Do

Production Operations Support

• Support daily production operations by monitoring material availability and proactively communicating shortages to Production and Engineering teams.
• Track and maintain employee training records in the learning management system Provide material delivery and “water spider” support as needed to ensure uninterrupted production flow.

Documentation & Quality System Support

• Initiate, track, and manage Production-related Nonconformance Reports (NCRs), ensuring accuracy, follow-up, and completion prior to Quality review.
• Execute and track Production CAPA activities, ensuring actions are documented, completed on time, and advanced through closure.
• Perform Lot History Record (LHR) reviews to verify completeness and accuracy before submission to Quality.
• Review production time entries, assist with job closures, and confirm all documentation requirements are met.
• Identify, segregate, and escalate nonconforming products to Engineering or Quality as required.
• Support supervisors and specialists with training certifications to ensure alignment with current document revisions.
• Initiate and conduct employee training and retraining on line clearance procedures.
• Serve as backup support for line clearance verification when assigned.

Label, Material & Document Control

• Serve as a trained Label Receiver, ensuring proper label issuance, traceability, reconciliation, and disposal per label control procedures.
• Verify label accuracy prior to release to production.
• Assist with organization and control of fixtures, tooling, and production equipment.
• Scan, file, and maintain controlled Production documentation within SharePoint and other document repositories.

Continuous Improvement & Compliance

• Collect and compile production KPIs (Quality, Safety, Attendance, Productivity, Scrap) for review by Production Management.
• Participate in audits, investigations, root cause analyses, and continuous improvement initiatives.
• Maintain oversight of Production Preventive Maintenance schedules by verifying completion of required activities.
• Perform additional duties as needed to support manufacturing operations.

What You’ll Bring

• High School Diploma or GED with a minimum of 2-4 years of relevant experience in manufacturing administration, production operations support, engineering support, or quality systems within a regulated environment.
• Associate degree in Business Administration, Manufacturing, Engineering Technology, or related field preferred.
• 2–4 years of experience in a manufacturing, production, or operations support role, preferably in a regulated environment.
• Experience supporting production documentation and quality systems (NCRs, CAPAs, Lot History Records) preferred.
• Experience working in cleanroom, assembly, or controlled manufacturing environments preferred.
• Familiarity with ERP systems and electronic documentation platforms preferred.
• Strong proficiency in Microsoft Office and general computer systems.
• Exceptional attention to detail with strong analytical and problem-solving skills.
• Ability to follow SOPs, work instructions, and documentation requirements with consistency and accuracy.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Clear, professional written and verbal communication skills.
• Ability to collaborate effectively across Production, Quality, and Engineering teams.

Equal Opportunity Employer

Medical Murray is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.