Marketing Analyst/Coordinator 2 - 17255

Assignment Length: 6+ months (possibility to extend)

Location: Englewood Cliffs, NJ

Schedule: Part Time – 20+ hours (possibility to increase)

**NO C2C due to client restrictions**

Top Skills:

• Analytics
• Strong Excel knowledge
• Project Management
• Sprinkler (highly desired)

Duties:

• Monitor client product reviews and Q&A on client’s website and major retailer sites.
• Manage aspects of Ratings & Reviews for Digital Appliance categories, including but not limited to review validity, syndication gaps, badging issues, at-risk SKUs, and proper, optimal SKU groupings.
• Support ratings and review analysis and compilation/share-out of reporting initiatives, including but not limited to review volume and rating trends and insights, identifiable product issues and action plans, competitor analyses, and incentive program results.
• Identify, action and/or escalate notable issues, compiling regular reports on significant product, channel, and service issue trends.
• Work with internal teams (Product Marketing, Sales, Engineering, and others) to facilitate solutions and escalate issues with consumer reviews and Q&A.
• Report on PDP content health and CEJ (consumer experience journey) issues as found on .coms and facilitate solutions with internal teams.
• Leverage various industry and client-specific tools, websites, and feedback channels to fulfill duties.

Background/Skills/Requirements:

• Bachelor’s Degree in Statistics, Business, Marketing, or related field preferred.
• Minimum two years’ experience in online retail, retail operations, sales, merchandising, marketing or service organizations required.
• Minimum two years’ experience in analytical, internet-based reporting required. Experience with Sprinklr preferred.
• Minimum two years’ project management experience required.
• Previous account management experience is desirable.
• In depth knowledge of consumer electronics products and technologies.
• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) proficiency required, including extensive use of a variety of Web browsing tools (Internet Explorer, Mozilla Firefox, Google Chrome, etc.)
• Excellent written communication skills and strong presentation skills are required.
• Significant understanding of remote business tools such as smart phones, tablets, and/or laptop use, including trouble-shooting issues with connectivity.