Marketing Liaison and Intake Co-Ordinator (Full-Time) Location: Jenkintown | Reports to: Director Are you a natural connector with a passion for helping others? Visiting Angels Jenkintown and Horsham is looking for a “go getter” to work as Marketing Liaison and Intake Coordinator in our JT/Horsham office. In this highly visible and community-oriented role, you’ll be instrumental in growing our mission—bringing compassionate, non-medical home care to more seniors across the region. Visiting Angels Jenkintown/Horsham belongs to the same family company that owns other 5 Visiting Angels Franchises in and around Greater Philadelphia covering 4 counties with 520+ caregivers/angels, and 52+ office staff team. Visiting Angels prides in putting CLIENT FIRST no matter what and if you are a person who thrive in making a difference while growing your career in a growth-oriented company, look no further. You’ll thrive here if you're driven by purpose, love building lasting relationships, and enjoy working independently while being part of a collaborative and supportive team. What You'll Do Own and Grow Referral Networks: Act as the primary liaison between Visiting Angels and referral partners such as hospitals, rehab centers, discharge planners, physician offices, and senior living communities. Educate with Empathy: Share the story and value of private-duty home care. Help providers and families understand how easy it is to refer clients to us—and why we’re the best choice. Lead the Marketing Plan: Develop and execute a clear Marketing Liaison Action Plan (MLAP) with measurable goals, strategies, and KPIs. Adapt the plan based on results and local opportunities. Engage the Community: Represent Visiting Angels at local health fairs, networking groups, and senior-focused events. Occasionally assist with home visits to support lead conversions. Be the trusted First Contact: Handle all incoming inquiries with warmth and professionalism. Make every caller feel heard, supported, and confident that they’ve found the right place. Connect through Conversation: Conduct in-depth phone assessments to uncover each client’s unique care needs—from health conditions to emotional concerns. You’ll ask the right questions and listen between the lines. Coordinate with Care: Work closely with our scheduling team to give the advanced information about the right caregiver of each client, based on needs, preferences, and personalities. Track and Report Results: Maintain CRM records, monitor lead flow, track conversions, and evaluate ROI on outreach activities. What You Bring Bachelor’s degree in marketing, business, communications, or a related field preferred. At least 4 years of experience in sales, healthcare outreach, business development, or community engagement—preferably in the home care, hospice, or senior care industry. Exceptional relationship-building and public speaking skills. Strong organizational and time management abilities; able to balance multiple priorities and meet deadlines. Proficiency with Microsoft Office, CRM tools, and industry-related software. High emotional intelligence and an authentic, professional presence. Valid driver’s license and willingness to travel throughout the territory. Why Visiting Angels? Meaningful Work: Help families find peace of mind and seniors live with dignity and independence. Entrepreneurial Growth: Make your mark and grow into leadership roles as we expand—success in this role can lead to broader business responsibilities and potential equity/profit sharing. Team Culture: Supportive, mission-aligned leadership who care as much about people as performance. Compensation & Perks Industry Leading Competitive salary based on experience Performance-based bonuses (paid Quarterly) Mileage reimbursement Health benefits PTO and paid holidays 401(k) plan Apply Today and Be the Difference All applicants must be able to provide proof of vaccination. #J-18808-Ljbffr