About Our Company:

At Balance of Nature, we are changing the world one life at a time through the use of our products and education. We provide our team members with a stable workplace that promotes a healthy balance between family life and hard work. We are results-driven, and the success of our business depends on our team members' contributions. Passion and a positive attitude are key elements of who we are. Most importantly, we prioritize our team members first, who in turn pass it along to our customers in guiding them to have a better quality of life.

Position Overview:

Are you a visionary leader who views data not just as numbers, but as the heartbeat of a growing organization? Balance of Nature is seeking a Marketing Operations Director to bridge the gap between complex data collection and actionable business growth. This position will serve as a strategic partner to our Senior Executives, fostering a high-performance culture where data integrity and team development flourish. You will be responsible for the lifecycle of our customer data—from innovative collection methods to high-level reporting—while mentoring a team to reach their full leadership potential.

What You’ll Do

• Strategic Alignment: Partner with Senior Executives to align data collection initiatives with company-wide growth goals.

• Team Leadership & Mentorship: Manage a high-performing data team. Train Section Managers and Team Leads to detect strengths and weaknesses within their squads, ensuring a pipeline for future leadership.

• Data Governance & Integrity: Oversee the collection and maintenance of the customer database to ensure maximum accuracy and viability.

• Operational Efficiency: Evaluate existing business systems to find innovative ways to streamline operations and enhance data collection.

• Reporting & Presentation: Develop sophisticated reports and presentations for the VP and Executive team, providing clear insights into department goals and quotas.

What we’re looking for

• Education: High school diploma required; advanced degree in data science, business, or related field is a plus

• Data Visionary: You know how to transform raw data into organizational value. Create and collect data from surveys to help better understand our customers and database

• Advanced Leadership: A partner to the business who handles high-pressure situations with a calm, rational, and data-driven approach

• Expert Communicator: Capable of teaching the "value of data" to both technical and non-technical audiences

• Detail-Oriented Architect: Highly organized with an obsession for efficiency and accurate record-keeping

• Professional Integrity: Trustworthy and reliable

• Self-Motivated Learner: A commitment to staying current with data laws, governance, and emerging technologies

• Experience: Proven track record in data management, business intelligence, or CRM leadership

• Technical Proficiency: Expert knowledge of Google Workspace

• Preferred Software:

  • Intermediate-level experience with Shopify Analytics

  • Proven experience with Tableau for data visualization

  • Familiarity with Klaviyo for email and SMS marketing

  • Familiarity and experience with tracking data and metrics in Google Analytics.

  • Experience with Recharge for ecommerce subscriptions

• Key Performance Indicators:

  • Monitor and report on data accuracy rate and duplication rate

  • Monitor and report on customer segmentation

  • Report back on information from surveys collected

Why you’ll love working with us:

• 401(k) with a 6% employer match

• 9 paid holidays with additional accrued paid time off

• Maternity and paternity leave

• Dental and vision insurance

• Health Savings Account (HSA)

• Health Share Program

• Minimum Essential Coverage

• Complimentary monthly supply of Balance of Nature supplements

• Access to a gym and personal trainers in St. George, Utah

Pay: Salary, $55,000 to $65,000, depending on experience, plus commissions.

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Job Type: Full-Time, In-Office

Work Location: St. George, Utah

Thank you for your interest in working with Balance of Nature!

Balance of Nature is an equal opportunity employer.