Marketing Process & Operations Manager

This is where your work makes a difference. What you’ll be doing: Identify and work cross‑functionally to address adoption gaps, operational friction points, and measurement blind spots that limit marketing performance Improve and standardize core marketing processes to increase efficiency, reduce rework, and ensure investments translate into measurable outcomes Partner with the Marketing Technology Manager on rollout plans for new tools, enhancements, and evolving capabilities, including adoption targets and benefits realization measures Lead change management tied to process and technology evolution, ensuring changes are embedded into day‑to‑day workflows and supported by clear metrics, reporting, and feedback loops Partner closely with business unit marketing, sales, and commercial excellence teams to align on shared outcomes Act as a clear, consistent communicator for how marketing tools and processes work, who owns what, and where teams go for support Support training sessions, walkthroughs, and enablement activities to ensure global teams understand new tools and processes Maintain and evolve a centralized library of marketing tools and processes to mitigate knowledge loss from turnover and organizational change What you’ll bring: Bachelor’s degree in Marketing, Business, Operations, or a related field 5+ years of experience in marketing operations, MarTech, process improvement, or related roles Strong process mindset with hands‑on experience improving how teams work and translating improvements into measurable business impact. Experience with Lean principles and Kaizen‑driven continuous improvement is a plus. Demonstrated experience supporting change and rollout of new tools, processes, or capabilities Clear, confident communicator comfortable training and aligning nontechnical stakeholders Experience partnering across marketing, sales, and enterprise teams in a matrixed organization Strong analytical skills with the ability to turn data into actionable insights Highly organized and adaptable, with the ability to operate effectively in a global, fast‑evolving environment We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees. The estimated base salary for this position is $112,000 to $154,000 annually. The range is subject to change based on market and other factors. Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information. #J-18808-Ljbffr