Matria - Server Assistant

Matria - Server AssistantHotel Brand: InterContinental Location: United States, Massachusetts, Boston Hotel: IC - Boston (BOSHA), 510 Atlantic Avenue, 02210Job number: 168029Hiring Salary: USD 18.25 - 18.25 HourlyPosition OverviewAs a Server Assistant, you play an essential supporting role in our Food & Beverage operation. You are the unseen elegance behind every polished table setting, the extra pair of hands that ensures service flows effortlessly, and a key contributor to the refined ambiance our guests expect. With poise and presence, you'll help create memorable, elevated dining experienceswhile upholding the highest service standards.Key ResponsibilitiesReset and maintain tables with speed, grace, and precision between seatingsAssist servers with timely delivery of food and beverages to guest tablesEnsure dining spaces remain pristine, including floors, chairs, windows, and surfacesStock and replenish service stations with napkins, silverware, condiments, and other essentialsSupport the flow of service by filling water glasses and serving non-alcoholic beveragesMaintain organization and sanitation standards in back-of-house service areasTransport and separate used china, glassware, and flatware for cleaningParticipate in daily briefings and service training to uphold Forbes-level service standardsCollaborate with the culinary, bar, and stewarding teams to ensure smooth service deliveryPerform additional duties as assigned by leadership to support dining operationsIdeal Candidate ProfileRequired Skills & ExperiencePrior experience in a fine dining or luxury hospitality setting is strongly preferredStrong attention to detail and a collaborative, service-focused mindsetFluent in English; additional languages are a plusAbility to lift and carry up to 50 lbs, and stand or walk for extended periodsComfortable bending, kneeling, and handling hot or heavy traysAvailability to work evenings, weekends, and holidays based on business needsPhysical RequirementsFrequent standing and walking in high-paced environmentsRepetitive lifting, bending, stooping, and carryingManual handling of glassware, plates, linens, and traysStrong verbal communication and listening skillsPoised and polished under pressure in both guest-facing and team-facing rolesWhat We OfferHourly Rate: $23.85Medical, dental, vision, life, and disability insuranceMatching 401(k) planPaid vacation, holidays, and wellness daysComplimentary dry cleaning and staff mealsIHG Employee Room Benefit Program with worldwide hotel discountsAccess to exclusive perks and discountsA polished, inclusive, and growth-focused workplaceMost importantly the Room to Be Yourself and Grow with PurposeReady to Support Something Exceptional?We invite you to bring your dedication, charm, and teamwork to one of Boston's most prestigious hospitality environments. Join us in delivering excellenceone table at a time.IHG is proud to be an Equal Opportunity Employer. We celebrate diversity and believe that hospitality begins with humanity. Candidates of all backgrounds, beliefs, and identities are welcome.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.Important information:The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.If you require reasonable accommodation during the application process, please click here.IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.