Medical Assistant - Appointment Scheduler

Bilingual Medical Administrative Assistant | Patient SchedulerWe are seeking a bilingual medical administrative assistant | patient scheduler to support daily clinic operations, patient scheduling, and customer service. The ideal candidate is organized, professional, and comfortable working in a fast-paced healthcare environment. Schedule: Flexible; some evenings|weekends may be required. Travel: Approximately 10% between clinic locations. Language: English|Spanish bilingual required.Responsibilities:Schedule, confirm, and manage patient appointments.Answer incoming calls and provide general clinic information.Make outbound calls for appointment reminders and follow-ups.Maintain accurate patient scheduling and call records.Document and escalate patient concerns or complaints.Assist with messages, call routing, mail, and general administrative duties.Provide professional and friendly customer service to patients.Requirements:Bilingual English|Spanish RequiredMinimum 1 year of customer service experience, preferably in healthcare.Proficiency with Microsoft Word, Excel, and Outlook.Strong communication, organization, and customer service skills.Ability to work independently and as part of a team.Reliable transportation and ability to travel between facilities.Medical administrative assistant diploma or high school diploma|GED preferred.