Medical Assistant

Job Description: Medical AssistantDepartment: Family MedicineStatus: Full-Time Non ExemptLocation: 6374 N Lincoln Ave. Chicago IL 60659Reports To: Medical Assistant ManagerCompensation: $23 – 28/hourMidwest Refuah Health Center (MRHC) is a growing, mission-driven community health center and Federally Qualified Health Center (FQHC) Look-Alike committed to providing accessible, high-quality care to our community. Our clinical and administrative teams work closely together to provide high-quality care while making patients feel welcomed, respected, and supported.We are looking for an experienced, compassionate, and energetic Medical Assistant to join our team. Our Medical Assistants are an important part of the care team and play a hands-on role in creating a positive patient experience while keeping the clinic running smoothly.This is a great opportunity for an MA who enjoys working directly with patients, supporting providers, staying busy, and being part of a collaborative team. No two days are exactly the same, and we’re looking for someone who is proactive, dependable, organized, and willing to jump in wherever needed. This is a full-time position with flexibility required for some evening and weekend hours.We offer a comprehensive benefits package, including:Health, Dental, Vision & Life Insurance401(k)FSA/HSA optionsShort-Term DisabilityPaid HolidaysFloating Holidays15 Days of Paid Time OffTuition Reimbursement ProgramSchedule & Physical RequirementsWhat You'll DoAs a Medical Assistant, you will support patients and providers throughout the entire visit, including:Welcome and escort patients to exam rooms and accurately obtain vital signs, including weight, height, pulse oximetry, blood pressure, and respiratory rateObtain and document patient histories, including past medical, family, and social history, in the EMRAssist patients with completing forms, questionnaires, and other documentationAdminister injections and perform phlebotomy under provider directionPerform point-of-care testing and properly label and process specimensAssist with prescription refills and communicate lab results to patientsPrepare exam and procedure rooms and ensure they are clean, stocked, and ready for useAssist providers during medical procedures while following individual provider instructions and preferencesProvide patients with clear post-visit instructions and ensure follow-up care is communicatedSupport referral coordination and follow-upActively prepare for and participate in daily team huddlesMonitor and replenish medical suppliesStep in to support front-desk and administrative functions when needed to keep the clinic operating efficientlyAssist with patient check-in/check-out, scheduling, and appointment coordination during high-volume periodsCross-train and collaborate with administrative and clinical team members to maintain smooth patient flow and minimize wait timesPerform other duties as assigned to support the needs of the teamThe ideal candidate will have:Previous experience as a Medical Assistant in a healthcare settingStrong customer service and communication skillsA warm, professional approach to patient careThe ability to work efficiently and stay organized in a fast-paced environmentExperience with both clinical and administrative healthcare responsibilitiesFamiliarity with electronic health records and scheduling systemsExcellent attention to detailThe ability to maintain patient confidentiality and comply with HIPAA requirementsA team-oriented attitude and willingness to step in and help wherever neededThe ability to work independently while also collaborating effectively with providers and coworkersEducation & ExperienceHigh school diploma or GED requiredMedical Assistant certification preferred1–2 years of related healthcare experience or an equivalent combination of education and experienceProficiency with computer systems and electronic health recordsThe position requires the ability to:Stand, walk, and move throughout the clinic for extended periodsSit and work at a computerUse hands and arms for clinical and administrative tasksWalk up and down stairsOccasionally lift and/or move up to 25 poundsWork in an environment where there may be exposure to communicable diseases, blood, and other bodily fluidsMidwest Refuah Health Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.