MEDICAL ASSISTANT

Medical Assistant Job SummaryPerform administrative and certain clinical duties under the direction of provider. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to provider. Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.Medical Assistant Essential Duties and ResponsibilitiesClinical Duties:Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sitesAdminister and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer's instructions and CDC guidance for personal protectionReporting cases of positive and negative responses according to established protocolsCommunicate findings directly to the Leads as requiredDocument findings and results of the Medical ScreeningMake changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changesDon and Doff PPE as required within the protocol for performing medical screening as needed basisPatient RelationsAssures timeliness of services rendered to patientsClearly informs patient the name of provider who will render servicesArranges for and assists patients in understanding instructions for all ancillary servicesListens to complaints from patients regarding services renderedDemonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services renderedAppropriate management of filing records, recording telephone calls and prescription refill information in electronic medical recordsChecks floor stock and sample medications, discards expired medications appropriately, re-orders as neededDemonstrates accurate knowledge in management of emergency situationsAssists patient to roomLooks after patient's comfort while on premisesMaintains availability to examining Provider as needed.Accurately performs visual testing and on-site testing.Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs offAssists providers in all medical examinationsCollection of all specimens, including cultures, for laboratory processingAssists in minor surgery, positioning and draping patient, passing instrumentsInventory, Ordering, Facility MaintenanceScreens telephone calls for referral and takes messages for providerUnder the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.Compiles and condenses technical and statistical data for reports and records.Updates and maintains required logsTranslates for provider and office staff as requestedAssists in preparation of office for a site review and auditPerforms tasks under the direction of provider and managementCalls in prescriptions or prescription refills under the direction of the providerPerforms related work as requiredMaintains patient care areas as follows:Cleans (daily) all community areasCleans immediately following infectious exposureInventories supplies daily and orders as appropriateMaintains patient confidentiality at all timesProvide reproductive health counseling (title X services)Participate in huddles with provider MA teamConducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines)Motivational interviewingAdministrative Duties:Schedules appointmentsRegisters patient data in computerSends appropriate information to various departments and medical officesOrganizational Activities:Knows rules and procedures for request for Information.Knows rules and procedures for release of information.Acquires appropriate signatures.Ascertains that Provider or manager is aware of request for information.Submits appropriate information per above procedure.Reports equipment or supply needs to Administrator.Reports malfunctioning equipment.Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary servicesMarketing Activities:Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc.Conducts mailings to patients.Performs calls to patients for recall purposes.Attends health fairs/events.Plans for event and prepares necessary items required to conduct successful event.Communicates effectively with event attendees, explains services, and schedules appointments.Works with Management in creating/reviewing necessary collateral materials.Other duties as assigned.Medical Assistant Education, Training and ExperienceHigh school diploma or its equivalentMedical Assistant Certificate2 years experience preferredCPR CertifiedCertification through AAMA preferredMust be bilingual in Spanish, Armenian, or RussianMedical Assistant Patient Interaction ExpectationsGreet patients before they greet youListen, respond, and make eye contact with every patientPersonalize interactions with each patientExplain to each patient the process of careProvide patients with updates throughout their visitBenefits & Perks:100% employer-paid Medical, Dental & Vision coverage100% employer-paid Life & Accidental Death & Dismemberment (AD&D) Insurance401(k) with employer matchingPaid Time Off Accrual, 10 Paid Holidays, and a Wellness Day OffFlexible Spending Account (FSA)Fringe Marketplace StipendOptional Supplemental InsuranceParticipation in CCHC's company-wide Profit Sharing Program (eligible employees)Professional development and opportunities for internal growth and advancementNote: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others.We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.