Medical Front Desk Receptionist Location: Jackson Heights, NY Schedule: 5/8.5 Hour Shifts M-F (7am-7pm) Organization: New York Health (NYH) - Urology In this role, you will: Be responsible for the daily opening and closing procedures of the office. Welcome all patients and visitors by greeting them in a pleasant, professional manner. Assist in comforting patients and maintaining reception area. Answer telephones; respond to inquiries; resolve issues; schedule patient appointments. Collect co pays and balance total finances of the office on a daily basis. Assist patients with the completion of all necessary forms and documentation. Build and maintain patient records through the use of the practice EMR system. Build, monitor and maintain physician schedules according to suggested scheduling rubrics. Assist with the daily distribution of quality assurance surveys and prevention screenings. Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse. Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately. Protect patient privacy by adhering to the HIPAA confidentiality guidelines. Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary. Maintain daily operations of the office by following standard policies and procedures Perform tasks as assigned for special projects. We require: High School diploma with at least 2 years of patient facing reception experience Bachelor's Degree preferred Excellent oral and written communication skills Ability to accept direction and work within a team concept Strong customer service skills. 1yr of an EMR experience-Preferred Spanish and/or Bengali Speaking Preferred. What we offer: Salary: Starting at $24 per hour Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating) Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.