Job Title: Medical Receptionist

Location: Bellaire, TX 77401

Shift: 8-hour shift between 7:00 AM – 7:00 PM (Monday–Friday)

Duration: 3 months with a strong possibility of extension

Pay Range: $15 – $18/hr.

Key Responsibilities:

• Answer inbound and outbound calls related to appointment scheduling and patient inquiries

• Accurately document calls and patient information in the system

• Follow up on unresolved issues and complete callback requests promptly

• Provide scheduling assistance, information, and solutions to patients/customers

• Maintain up-to-date knowledge of scheduling procedures and workflows

• Meet productivity and quality targets in a team-based contact center environment

• Adhere to HIPAA/PHI privacy and security requirements

Required Qualifications:

• High School Diploma or GED

• 2+ years of contact center, customer service, or healthcare scheduling experience

• Strong customer service and communication skills

• Experience with medical scheduling and patient registration

• Ability to use computer systems and EMR software

Preferred Skills:

• Bilingual English/Spanish

• Knowledge of patient privacy and HIPAA requirements

• Strong listening, documentation, and problem-solving skills

“Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”