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medical receptionist

  • ... Randstad
  • ... Boston, Massachusetts, United States
  • ... Full time
  • ... Salary: 26 per hour
  • Posted on: Feb 05, 2024
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medical receptionist   

JOB TITLE:

medical receptionist

JOB TYPE:

Full-time

JOB LOCATION:

Boston Massachusetts United States

No

JOB DESCRIPTION:

HIRING NOW!!! Breakthroughs happen here Where the physicians doing the world-changing research are the ones providing care. They are a not-for-profit, integrated healthcare system that is a national leader in medical research, teaching, and patient care. Come be a part of a great organization. APPLY NOW!!!

salary: $23 - $26 per hour
shift: First
work hours: 7:15 AM - 5:45 PM
education: High School

Responsibilities
  • Manage patient interactions and appointments in Dermatology practices.
  • Schedule appointments adhering to standards and physician preferences.
  • Verify patient identity and appointment details.
  • Utilize EPIC for scheduling and resource access.
  • Handle appointment changes and maintain waitlists.
  • Coordinate physician cancellation/rescheduling lists.
  • Monitor and follow up on appointment reminders.
  • Address patient inquiries and provide follow-up.
  • Answer calls professionally and transfer as needed.
  • Manage voicemail and respond to messages promptly.
  • Handle electronic communications from patients and staff.
  • Greet patients and alert staff to special needs.
Requirements / MUST haves:
  • High School Diploma
  • Epic Software Scheduling a plus
  • Microsoft Office Suite
  • Excellent communication, interpersonal skills and consistently foster positive customer experiences
  • Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information
  • Previous healthcare/ patient care experience
The essential functions of this role include:
  • working in a smoke free environment
Skills * Greeting Patients
  • Receptionist Duties
  • Receiving Incoming Calls
  • Patient Scheduling
  • Multi-tasking
  • EHR/Epic
Qualifications * Years of experience: 1 year
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Randstad

Position Details

POSTED:

Feb 05, 2024

EMPLOYMENT:

Full-time

SALARY:

26 per hour

SNAPRECRUIT ID:

S-1707371925-0d234574f45c8eef4291032f2afe1a8b

LOCATION:

Massachusetts United States

CITY:

Boston

Job Origin:

jpick2

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HIRING NOW!!! Breakthroughs happen here Where the physicians doing the world-changing research are the ones providing care. They are a not-for-profit, integrated healthcare system that is a national leader in medical research, teaching, and patient care. Come be a part of a great organization. APPLY NOW!!!

salary: $23 - $26 per hour
shift: First
work hours: 7:15 AM - 5:45 PM
education: High School

Responsibilities
  • Manage patient interactions and appointments in Dermatology practices.
  • Schedule appointments adhering to standards and physician preferences.
  • Verify patient identity and appointment details.
  • Utilize EPIC for scheduling and resource access.
  • Handle appointment changes and maintain waitlists.
  • Coordinate physician cancellation/rescheduling lists.
  • Monitor and follow up on appointment reminders.
  • Address patient inquiries and provide follow-up.
  • Answer calls professionally and transfer as needed.
  • Manage voicemail and respond to messages promptly.
  • Handle electronic communications from patients and staff.
  • Greet patients and alert staff to special needs.
Requirements / MUST haves:
  • High School Diploma
  • Epic Software Scheduling a plus
  • Microsoft Office Suite
  • Excellent communication, interpersonal skills and consistently foster positive customer experiences
  • Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information
  • Previous healthcare/ patient care experience
The essential functions of this role include:
  • working in a smoke free environment
Skills * Greeting Patients
  • Receptionist Duties
  • Receiving Incoming Calls
  • Patient Scheduling
  • Multi-tasking
  • EHR/Epic
Qualifications * Years of experience: 1 year
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Randstad

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