As a Medical Records Specialist, you’ll play a critical role in ensuring accurate and secure management of residents’ health information. This position involves organizing and maintaining medical records, safeguarding privacy, and facilitating access to critical health documentation. Your attention to detail and commitment to confidentiality will contribute to the smooth operation of the medical records department.

About Us

Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.

Our Vision

Change the world, one heart at a time.

Our Mission

Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.

The Heartbeat of Journey

Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.

Required Qualifications:

• High school diploma or equivalent
• Minimum 2 years of administrative experience is preferred.
• Working knowledge of medical terminology, anatomy and physiology, coding, and other aspects of health information preferred.

Major Duties and Responsibilities

• Records Management: Organize, file, and maintain resident health information manually and electronically, ensuring records are complete and accurately assembled.
• Compliance and Privacy: Safeguard health information in accordance with established policies, procedures, and privacy regulations.
• Information Retrieval and Communication: Retrieve and deliver records as needed, assist with inquiries, and prepare documentation for insurance, Medicare, Medicaid, and other stakeholders.

What We Offer 

• Competitive pay
• Quarterly raises
• 401(k) with Voya Financial
• United Healthcare Insurance 
• Free Life Insurance 

• Company-provided smartphones for full-time care team members

• Opportunities for professional development and continuing education

• Supportive, team-oriented environment

If you're ready to embark on a rewarding career that truly makes a difference, we invite you to apply for the position at Journey.

Together, let’s change lives one heart at a time.

#JointheJourney

We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.