Microsoft Dynamics Manager (permanent) #1009336

NO HEADHUNTERS OR 3RD PARTY SUPPLIERS SHOULD RESPOND. THIS IS DIRECT TO HIRE FOR EMPLOYEES ONLY.Relocation packages are availableIT ERP ManagerMicrosoft Dynamics 365 Business Central ERP LeadSnapshot:Microsoft Dynamics 365 Business Central is requiredBecome the Subject Matter Expert for a manufacturing company's internal ERP solution1+ direct report (Previous people management experience is not required)Focus on Operations, supply chain, Warehousing, shipping, and similar business processesLocation: HQ in Milwaukee, WI. (Relocation assistance is available)Overview:The IT ERP Manager is a hands-on leader responsible for the ownership, support, and continuous improvement of the company’s Microsoft Dynamics 365 Business Central ERP instances across multiple business entities. This role ensures Business Central effectively supports manufacturing, supply chain planning, MRP, procurement, sales order management, inventory, accounting, and reporting.This role operates within a customized Business Central environment and requires quickly understanding existing system behavior, stabilizing operations, and partnering with vendors to incrementally align the platform with best practices. The position combines functional and technical ERP expertise, project delivery accountability, stakeholder management, ERP vendor management, and team leadership to deliver reliable ERP solutions and measurable business improvements.Key Responsibilities:Own the Microsoft Dynamics 365 Business Central ERP platform and related applications and data integrations, ensuring system stability and availability. This includes hands-on involvement in project delivery, enhancements, customizations, support, and licensingProvide ERP design and configuration expertise for manufacturing operations, supply chain planning, MRP, inventory, purchasing, sales orders, shipments, invoicing, accounting processes and internal controlsLead ERP-related projects and enhancements from request through delivery, ensuring scope, timeline, adoption, and business outcomes are achievedManage stakeholder relationships; translate business priorities into practical ERP solutions and clear delivery plansLead, manage, and prioritize work for a small ERP team and manage ERP vendors and third-party solution partners to drive improvements and deliver resultsAnalyze and understand existing system configurations and customizations; identify opportunities to reduce complexity, improve maintainability, and align to Business Central best practicesQualifications and Experience5+ years of progressive ERP experience and expertise in a manufacturing environment, including 2+ years with Microsoft Dynamics 365 Business CentralDemonstrated experience leading ERP projects or major enhancements, including requirements, solution design, testing, implementation, training, adoption, and supportExperience with IT Incident, Problem and Change ManagementExperience managing a small team, vendors, and implementation partners to deliver quality outcomes, resolve issues, and meet agreed-upon priorities and commitmentsStrong stakeholder management skills with the ability to work directly with business users, managers, and directors to proactively manage expectations and deliver resultsCompetencies:Key competencies for success include manufacturing business process fluency, project delivery discipline, stakeholder management, vendor accountability, team leadership, structured problem solving, data discipline, and change management. Demonstrates the ability to prioritize competing requests, communicate clearly across functions, drive adoption, and deliver practical improvements that increase system trust, planning accuracy, process consistency, and operational execution.