Mayvin is seeking a Mid-Level IT Technician to assist the U.S. Marshals Service Judicial Security Division. The Mid-Level IT Technician will coordinate with the other program area Project Managers and Senior Analysts to ensure problem resolution and satisfaction and make recommendations for approval/development of office systems.

Must be a U.S. Citizen.

Must ubdergo a background investigation (BI)

Responsibilities:

• Configuration, installation, and maintenance of IT equipment and systems such as desktops, laptops, printers, and any other desktop support or any relevant work requiring a physical touch
• Perform computer or some network devices \\\\\\\\\\\\\\\"Break/Fix\\\\\\\\\\\\\\\" and simple to complex installation, add, or change requirements of peripherals and device drivers
• Assists with strategically developing and enhancing Judicial Security and Information System (JSIS) and Capturing migration requirements
• Responsible for gathering SharePoint 2016 to SharePoint Online migration requirements, ensuring security groups, personnel, and system permissions and accounts are accurately identified.
• Serves as a Technology Solutions Center customer technical analyst responsible for resolving complex customer problems. Profiles and accounts
• Ensures the Office of Security Systems has continuous access to the Infrastructure Maintenance Management System (IMMS), ensuring vendors and customers can access the system 100% of the time
• Provide expert advice on hardware requirements, including processor, memory, and HDD requirements for specific JSD program office system processing requirements
• Ensure the USMS technical refresh program accurately aligns with 94 nationwide JSD district offices, ensuring remote site users can connect to USMS JUTNET to accomplish background investigations,
• Communicate project status and issues regularly to stakeholders, including leaders, team members, and senior managers
• Manage and maintain JSD-purchased software licenses
• Assists with procuring specialized GOTS/COTS software products to aid the Office of Protective Investigations (OPI) gather real-time, open-source information about judicial personnel and facility security
• Responsible for maintaining OPI-OSINT access to Dataminr, SkopeNow, and Signal NC4 platforms for intelligence-gathering functions
• Provide UI/UX design consultation for SharePoint sites based on prior experience in web development
• Assist JSD and Tactical Operations Division (TOD) with Verato platform personnel training, and system access is aligned to ensure Court Security Officer (CSO) and security guard employment background checks

Qualifications:

• Bachelors degree in computer science or engineering
• Minimum of five years of related work experience
• Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
• The ability to break down technological processes and deliver clear, step-by-step instructions
• Patient, friendly demeanor with a great aptitude for listening
• Exhibit a high level of confidentiality

Preferred Qualifications:

• Previous Government Agency experience; Financial Services and Technical experience; Masters degree; Ability to diagnose and resolve a variety of technical issues

About Mayvin:

Mayvin was founded and is led by former government, military, and civilian employees dedicated to protecting the interests of the United States. We made a commitment to deliver unparalleled service to the national security establishment while treating employees with unwavering dignity and respect. Come join us in tackling our nations hardest problems in a place where #PeopleMatter. Reimagine Your Mission.

As part of our innovative culture, youll enjoy excellent benefits and amenities, an inclusive work environment, ongoing career development and support, rewards, and recognition to honor your hard work, and more. Most importantly, you will be heard.

Mayvin is committed to the principles and practices of Equal Opportunity/Affirmative Action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you need assistance in the recruiting process due to a disability, please contact the Mayvin Recruiting email: recruiting@mayvin.com or call (703) 750-1794.