Mitigation Operations Manager

Mitigation Operations ManagerBlue Island, IL 60406COMPANY BACKGROUND:One of the most trusted names in disaster restoration services with offices in Chicago's South suburbs is seeking a self-motivated, energetic, persuasive individual to fill our Mitigation Operations Manager position. This is an individual that is committed to conducting business according to our core beliefs.Helping our community in their time of needRebuilding homes and businessesRestoring livesKEY RESPONSIBILITIES:Management and training for all Estimator/PM's for scoping, estimate writing and strategies, selling to the customer, budgeting and producing, profitablyDelegate duties to personnel, review personnel performance, and hold staff accountable to company standardsCoaching and developing staff to achieve desired performance levels and provide opportunities for success in day-to-day functions, and long term and short-term goalsPromote and celebrate success with employees for their accomplishmentsProvide corrective action/growth plans for employees that need improvement in their performance and handle any disciplinary actions as necessaryAchieve profitability goals for the company through job costs measurements, budget amounts and cash flow through timely collections of dollarsFollow the JCMH Fundamental outline of meetings and reportsProvide timely and accurate reports including budget informationComparing budgets with actual performance, monthly budget review, and preparation of the annual budget with the ControllerWork with clients, employees, and GM to meet sales goals individually and for the BranchAccountable for gross profit margins, customer service levels and the mix of work of the companyImplementation of company business plan through working with the GM to develop and update the business plan for the overall development and outcomes of branch operationsManagement of Project Managers and assisting in project management duties as neededLocating and utilizing subcontractorsManagement and oversight of PM's business development and marketing efforts, including the staff. Consistently undertaking marketing activitiesCommunicate a positive image of the company to the entire staff and customersImplement the company vision and mission and achieve goalsImplement and manage regular safety meetings and training and log accordinglyKnowledge of:Comprehensive knowledge of budgets, cash flows, collections, and business plans.Restoration programs, duties, and functionsMarketing and sales resources and how to efficiently work with clients to bring in business and keep current businessIndustry software: Xactimate, Contractor Connection, PSA, Code Blue and other similar programsKnowledge of all safety rules and regulations and be able to prevent work hazardsEDUCATION OR EXPERIENCE:Four-year College degreeAt least 5 years' experience in management within the Restoration IndustryPHYSICAL DEMANDS:Must work in an outdoor setting and drive and operate motor vehicles, mechanical equipment and machineryMust work around cleaning supplies, deodorization, and other products with a chemical baseRequired to climb ladders and work in high placesAbility to stand, walk, squat, climb, crouch, crawl, bend, stoop, kneel, reach, push, pull equipment and retrieve itemsEmployees must possess the ability to lift, carry, push, and pull materials and objects up to 75 lbs.WORKING CONDITIONS:Working outdoors in varying temperature conditions and some direct exposure to hazardous substancesWorkers may be subject to uncomfortable working conditions including exposure to extreme heat or cold, dust, noise, unusual heights, confined spaces, electrical currents, and construction hazardsDue to the nature of the work, often the job sites will be dirty, possibly cold or wet and sometimes unsanitaryEmployees will be required to wear protective gear as necessary and most working hoursWHY JOIN US?We believe that our people are our greatest asset. As a Mitigation Operations Manager, you'll have the opportunity to work with a dynamic team and make an immediate impact on the growth of our business. With competitive compensation, a comprehensive benefits package, and the chance to be a key player in our continued success, this is an exciting career path for the right individualWe are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.req26-00679