Mobile Diesel & CNG Engine Field Technician

You start the morning syncing with the Service Supervisor and Parts team, confirm your route, and pre-order critical components for first-call completion. By midday, you’re on-site at a customer location within the DEUTZ Power Center region, diagnosing a Tier 4 diesel with your portable diagnostic tools and software (Serdia, Serpic, Fieldaware). You liaise directly with customers, coordinate with New Engine Sales and Engineering/Warranty to validate repair paths, and complete manufacturer-spec repairs—finishing with a clean cosmetic touch and a tidy work area. Throughout the day, you log work orders and time in the DEUTZ ticketing system, maintain your service truck to DOT standards, and return unused parts per guidelines. Then it’s on to the next stop—100% travel keeps you moving, sometimes across borders, always where you’re needed most.

As a Mobile Diesel & CNG Engine Field Technician, you’ll perform field-based preventative maintenance, troubleshooting, installations, and repairs on DEUTZ engines and non-DEUTZ construction equipment operating within the DEUTZ Power Center. You’ll thrive on variety, autonomy, and teamwork, collaborating with our Service Supervisor, Parts Department, customers, New Engine Sales, and Engineering/Warranty teams.

• Travel to customer sites to diagnose and repair engines and related equipment.
• Resolve customer concerns quickly and professionally.
• Help keep facilities and service vehicles clean, organized, and representative of DEUTZ standards.
• Plan the sequence and methods for assigned repairs; pre-order necessary parts and materials.
• Perform inspections and execute repairs safely, to manufacturer requirements.
• Deliver a proper cosmetic finish upon job completion.
• Return all unused parts per DEUTZ Power Center return guidelines.
• Maintain a safe, orderly work environment.
• Communicate clearly and respectfully with customers and internal teams.
• Match solutions to the diagnosed issues to ensure effective repairs.
• Complete work orders and time sheets promptly.
• Use the DEUTZ Service Department ticket system to confirm repair accuracy and approvals.
• Keep vehicle parts inventory stocked for first-call completions and local parts sales.
• Follow all established policies and procedures, including travel and company credit card use.
• Assist with warranty claim filing and customer invoicing.
• Maintain and clean service trucks to meet DOT requirements.
• Perform other duties as assigned.

• Strong diagnostic and repair experience with NG/CNG and Tier 3–4 emissions systems preferred.
• Ability to develop deep expertise in DEUTZ diesel engines.
• Self-directed; able to work with minimal supervision.
• Meets all local/state and company requirements to operate a company service vehicle.
• Excellent written and verbal communication skills, in person and by phone.
• Proficient with computers and portable diagnostic tools.
• Own set of tools required; key DEUTZ tools provided.

• Individual Contributor

• Approximately 100% domestic and international travel, depending on regional business needs.

• 3–4 years as a shop technician, 1–3 years as a field technician, or 1–2 years as a remote technician.
• High School Diploma or GED.
• Ability to maintain DOT medical card status.
• Valid driver’s license; insurable by the company.

• Two years of diesel engine experience.
• 2–5 years of construction equipment repair experience.
• Strong software experience: Serdia, Serpic, Fieldaware, Word, Excel.
• Certification/training in heavy equipment and diesel engine repair preferred.

• Manufacturing assembly and warehouse environments.
• Exposure to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures.
• No A/C.

• Construction Equipment Maintenance
• Hydraulics Experience
• Diesel Engine Systems
• Field Service Readiness
• Diesel & Heavy Equipment Systems