Find Motor Vehicle Direct Client Service Specialist I Job in Montpelier, Vermont | Snaprecruit

Find Motor Vehicle Job in Montpelier, Vermont
image
  • Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

Motor Vehicle Direct Client Service Specialist I

  • ... Montpelier, Vermont, United States
  • ... Full time
  • ... Salary: 20.4 per hour
  • Posted on: Mar 12, 2024       Expires on: Apr 26, 2024

Motor Vehicle Direct Client Service Specialist I   

JOB TITLE:

Motor Vehicle Direct Client Service Specialist I

JOB TYPE:

Full-time

JOB LOCATION:

Montpelier Vermont United States

JOB DESCRIPTION:

Full job description

Overview

The Motor Vehicle Direct Client Service Specialist I is a fast-paced position that requires processing large volumes of mail on a daily basis.
The position may have to lift 20-50lbs and will have the opportunity to cross-train in counter service.
This is not a remote position and work will take place within the Montpelier DMV offices.
administrative assistant, office manager, customer service, call center, administrative, secretary, front desk

Who May Apply

This position, Motor Vehicle Direct Client Service Specialist I (#49653), is open to all State employees and external applicants.

If you would like more information about this position, please contact Jane Claire Mokasim at janeclaire.
mokasim@vermont.
gov.

Resumes will not be accepted via e-mail.
You must apply online to be considered.


In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position.
The background investigation may include criminal, financial and traffic records checks.
Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position.
Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.

Environmental Factors

Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries.
Due to significant public contact exposure to contagious illnesses is a daily risk.
Incumbents must be able to multi-task and prioritize unpredictable workloads.
Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money.
Within the office setting, normal workplace conditions prevail.
Occasional trips outdoors when verifying vehicle identification numbers.
Incumbents must be able to perform several job duties within several different units possibly in the same day.
The incumbent must be able to travel to other offices with minimal notice to assist when staffing shortages occur and various scheduled hours.
Private means of transportation may be required.
Overtime work may be required.

Minimum Qualifications

Two (2) or more years of work experience in a customer or client service role such as retail, hospitality or government that included significant public contact and regular use of computer programs.

OR

Four (4) or more months of work experience in the Vermont Department of Motor Vehicles in licensing or registration meeting proficiency standards set by the Department.


Special Note: The incumbent will serve customers promptly and efficiently while maintaining the minimum production level of 3+ transactions per hour with a 1% or less error rate.
The incumbent will be proficient in license or registration.
The incumbent will be proficient in 2 or more of the job duties referenced on the matrix for a minimum of 4 months showing proficiency.
These requirements will be scrutinized by the respective department and supervising managers.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck.
The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills.
The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.
The States employment decisions are merit-based.
Retaliatory adverse employment actions by the State are forbidden.

Position Details

POSTED:

Mar 12, 2024

EMPLOYMENT:

Full-time

SALARY:

20.4 per year

SNAPRECRUIT ID:

S-1710392097-b70d79c69d3901bea6a03073c261bfee

LOCATION:

Vermont United States

CITY:

Montpelier

Job Origin:

jpick2

Jobcon Logo
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Similar Jobs

Motor Vehicle Direct Client Service Specialist I    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Full job description

Overview

The Motor Vehicle Direct Client Service Specialist I is a fast-paced position that requires processing large volumes of mail on a daily basis. The position may have to lift 20-50lbs and will have the opportunity to cross-train in counter service. This is not a remote position and work will take place within the Montpelier DMV offices. administrative assistant, office manager, customer service, call center, administrative, secretary, front desk

Who May Apply

This position, Motor Vehicle Direct Client Service Specialist I (#49653), is open to all State employees and external applicants.

If you would like more information about this position, please contact Jane Claire Mokasim at janeclaire.mokasim@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.

In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.

Environmental Factors

Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries. Due to significant public contact exposure to contagious illnesses is a daily risk. Incumbents must be able to multi-task and prioritize unpredictable workloads. Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Within the office setting, normal workplace conditions prevail. Occasional trips outdoors when verifying vehicle identification numbers. Incumbents must be able to perform several job duties within several different units possibly in the same day. The incumbent must be able to travel to other offices with minimal notice to assist when staffing shortages occur and various scheduled hours. Private means of transportation may be required. Overtime work may be required.

Minimum Qualifications

Two (2) or more years of work experience in a customer or client service role such as retail, hospitality or government that included significant public contact and regular use of computer programs.

OR

Four (4) or more months of work experience in the Vermont Department of Motor Vehicles in licensing or registration meeting proficiency standards set by the Department.


Special Note: The incumbent will serve customers promptly and efficiently while maintaining the minimum production level of 3+ transactions per hour with a 1% or less error rate. The incumbent will be proficient in license or registration. The incumbent will be proficient in 2 or more of the job duties referenced on the matrix for a minimum of 4 months showing proficiency. These requirements will be scrutinized by the respective department and supervising managers.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The States employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Loading
Please wait..!!