Moving and Storage Technicians

Household Goods Mover/DriverThomasville Restoration's vision is to be the #1 most trusted and respected restoration company.The Specialty Services moving and storage technician is responsible for the assessment, cleaning, moving, storage, and documentation of contents affected by fire, water, mold, and other losses, as well as assisting with structural cleaning as needed. This role requires a strong background in household good inventorying, packing, loading, attention to detail, and the ability to work efficiently in a fast-paced restoration environment. The technician plays a critical role in restoring customer belongings while supporting overall job progress and customer satisfaction.Contents Handling & ProcessingInventory, pack, load and transport household goods from loss sites with care and accuracyUtilize appropriate cleaning methods (wet cleaning, dry cleaning, ultrasonic cleaning, deodorization, etc.)Identify salvageable vs. non-salvageable items and communicate findings clearlyProperly document all contents using company systems, including photos and condition reportsMaintain organization and tracking of contents throughout pack-out, storage, and pack-back processesStructural Cleaning SupportAssist with structural cleaning following fire, water, or mold lossesPerform detailed cleaning of walls, ceilings, floors, and building materialsExecute odor control and deodorization techniques as directedSet up and maintain cleaning equipment and work areasQuality Control & DocumentationEnsure all work meets company standards and industry best practicesComplete job documentation accurately and in a timely mannerCommunicate discrepancies, damages, or concerns to supervisors promptlyFollow proper chain-of-custody procedures for customer belongingsCustomer ServiceInteract professionally with customers on job sitesDemonstrate empathy and care when handling personal belongingsClearly explain processes when needed and represent the company positivelySafety & ComplianceFollow all safety procedures, including PPE usage and hazard awarenessAdhere to OSHA guidelines and company safety protocolsMaintain a clean, organized, and safe work environmentQualifications2+ years of experience in the moving industry strongly preferredExperience in fire/smoke cleaning and odor control highly desiredWorking knowledge of restoration equipment and cleaning techniquesAbility to lift 50+ lbs and perform physical labor in varying environmentsStrong attention to detail and organizational skillsValid driver's license and reliable transportationKey CompetenciesStrong contents knowledge and decision-making (salvage vs. non-salvage)Attention to detail and documentation accuracyTime management and ability to work in a high-volume environmentTeam-oriented with the ability to work independentlyProblem-solving and adaptability in the fieldWork EnvironmentMix of warehouse and on-site residential/commercial environmentsExposure to fire, water, mold, and debris conditionsFast-paced, high-volume restoration setting