MU Guest Services Assistant Apply
Full job description
MU Guest Services Assistant
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Please see Special Instructions for more details.
When applying you will be required to attach the following electronic documents:
- A Resume
- A Cover Letter
For additional information please contact: Michelle Rucker at michelle.rucker@oregonstate.edu
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Position Details
Position Information
Job Title
MU Guest Services Assistant
Appointment Type
Student Employee
Job Location
Corvallis
Position Appointment Percent
100
Appointment Basis
12
Pay Method
Hourly
Pay Period
16th - 15th of the following month
Pay Date
Last working day of the month
Remote or Hybrid option?
Min Hourly Rate
$14.70 (Standard); $13.70 (Non-Urban); $15.95 (Portland Metro)
Max Hourly Rate
$21.00 (Standard); $20.50 (Non-Urban); $21.50 (Portland Metro)
Position Summary
This recruitment will be used to fill five part-time (a maximum of 24 hours per week) Guest Services and Events positions for the Memorial Union at Oregon State University.
The Memorial Union (MU) is the campus student union and a department of the division of Student Affairs. The MU is geographically located in the middle of the campus and is considered the living room of campus. The MU welcomes students, faculty, staff, visitors and the local community to campus, and its mission is to provide learning experiences and opportunities for personal growth in an open, inclusive and resource-rich community where student and staff collaborate with a Student Advisory Board, who are influential to the character and scope of the department and provide the budget recommendations for the facilities the MU is charged with, services and programs.
The purpose of the position is to serve as a member of the Guest Services Event Staff located in the Memorial Union. Guest Services Event Support is a high-profile position. Customers observe and experience staff behaviors and communication styles. Professional behavior means exhibiting a courteous and businesslike manner in the workplace. This behavior is expected at all times when a staff member is in the Memorial Union working or on personal business.
This is an entry level position with opportunities of advancement and professional development. The staff will perform setup and teardown of reservable spaces and other operations needed to support successful events. This position works as a team in collaboration with the leadership of student Setup Coordinators. Successful candidates hold in high regard dependability, clear and respectful communication, and teamwork. These are essential in creating a nurturing, engaging, and sustainable environment.
New hires for this position will participate in event setup crew shifts in order to get to know the building and proper use of MU equipment. There are opportunities for advancement and are based on interest, performance and opportunities at the time. Some of those opportunities include training for lead positions such as setup coordinator, event management, customer service desks, event specialist or tech positions, and event coordination.
Position Duties
- Provide excellent customer service to all clients and guests
- Work collaboratively with MU staff to set up/tear down event spaces, matching the layout, design, and expectations requested by the client
- Moving, storage, and setup of equipment: tables, chairs, staging, canopies, projectors, screens, microphones, speakers, etc.
- Assist MU staff in the setup of A/V equipment
- Preserve the welcoming environment of the MU by maintaining a neat and clean appearance of offices, lounges, meeting rooms, storage areas, and hallways
- Proper etiquette of radio, email, instant messages, and other forms of communication with colleagues
- Attend required student employee staff development meetings, programs, and trainings
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: http://fa.oregonstate.edu/stu-manual/500-employment-eligibility-requirements
- Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
- Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
- Must meet the applicable minimal enrollment standard
- High School student: Regularly enrolled in a high school or participating in a home-schooling program
- Undergraduate and post-baccalaureate student: 6 credit hours per term
- Undergraduate international student: 12 credit hours per term*
- Graduate student officially admitted to Graduate School: 5 credit hours per term
- Graduate international student officially admitted to Graduate School: 9 credit hours per term*
- International students may be allowed to carry fewer hours than specified above and still be considered full-time by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
Preferred (Special) Qualifications
- Flexibility, teamwork, and the ability to work independently
- Must be able to lift 35 lbs. at a steady pace for an hour
- Must be detail-oriented
- Ability and willingness to learn new skills
- Must complete assigned shifts regardless of time scheduled.
- Experience interacting with people from diverse backgrounds
Preferred Special Qualifications:
- Experience with AV equipment
- Experience with events or event business
- Customer service
- Experience working with a team and individually
- A demonstrable commitment to promoting and enhancing diversity
Working Conditions / Work Schedule
Posting Detail Information
Posting Number
P11266SE
Number of Vacancies
12
Anticipated Appointment Begin Date
09/21/2024
Anticipated Appointment End Date
Posting Date
07/15/2024
Full Consideration Date
Closing Date
07/31/2024
Indicate how you intend to recruit for this search
Competitive / Student - open to ALL qualified/eligible students
Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
- A Resume
- A Cover Letter
For additional information please contact: Michelle Rucker at michelle.rucker@oregonstate.edu
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
