Multi-Family Property Manager, GEDCO GHEM Community Management Apply
COMMUNITY MANAGER (Rev. 12/7/23)
ABOUT GEDCO: Govans Ecumenical Development Corporation was incorporated in 1991 by a coalition of faith leaders in the Govans neighborhoods of north Baltimore City. Over the past thirty years, GEDCO has developed hundreds of units of affordable housing for older adults, provided supportive housing to individuals exiting homelessness, and offered loving compassion to neighbors. Our mission is to provide affordable housing, supportive services, and emergency assistance to community residents to foster each persons maximum human potential. GEDCO is committed to a just society that respects the dignity and worth of all people, values diversity, upholds community, encourages each persons contributions, and fosters growth toward personal independence.
GEDCO, through GHEM Community Management, manages 4 smaller communities of affordable housing for formerly homeless men and women and older adults in Baltimore City totaling 132 units. The Community Manager is responsible for managing daily operations of all four properties, supervising three staff members, maintenance and upkeep, leasing, compliance and monitoring, working in partnership with GEDCO senior management and the GEDCO supportive services team.
The Community Manager will uphold the philosophy, core values and goals of the organization and ensures the GEDCO goal of Building Caring and Compassionate Communities is realized.
Essential Duties and Responsibilities:
1. Leads the GHEM Community Management staff and participates on the GEDCO Management and finance team meetings.
2. Manages the annual budget process for each property with the Finance Team.
3. Builds positive relationships with and serves as a liaison between residents at the four properties, GHEM Community Management team, GEDCO supportive services personnel, and GEDCO Finance Team, ensuring consistent application of GHEMS
Property Management policies and procedures.
4. The Community Manager works to establish and maintain positive, productive relationships with the residents, the surrounding community, local and state government agencies (HUD, MOHS, HABC, DHCD), industry professionals, suppliers, vendors, outside contractors serving the community.
5. Responds in a timely manner to communications from residents. Facilitate resolution of resident problems and complaints. Assist residents with referrals to GEDCO supportive services and third-party supportive services. Participate in resident grievance hearings.
6. Assists homeless individuals with referrals from Baltimore City Mayor's Office of Homeless Services (MOHS) Coordinated Access, including obtaining necessary documentation, managing referral process with MOHS, HABC and
GEDCO supportive services staff.
Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required.
GENERAL QUALIFICATIONS:
1. Demonstrated people skills. Ability to develop and maintain professional working relationships with residents, resident t organizations, GEDCO supportive service staff, service providers, vendors, and colleagues.
2. Demonstrated excellent written and verbal communication skills.
3. Demonstrated familiarity and facility with YARDI and the Microsoft Office suite of software.
4. Ability to work with Baltimore City HABC, Mayors Office of Homeless Services, and Maryland DHCD a plus
5. Physical ability to access, visually assess and physically inspect all floors of multi-story properties without elevator required.
6. Valid Maryland drivers license, good driving record and access to reliable transportation required as Community Manager is responsible for managing multiple properties in north Baltimore. Must be able and willing to drive to properties in Baltimore on a regular basis, including responding to property and/or tenant emergencies outside of regular office hours on nights and weekends.
MINIMUM EDUCATION AND EXPERIENCE:
1. High school diploma or equivalent required. Two- or four-year college degree preferred.
2. At least five years experience managing affordable and subsidized housing properties strongly preferred. Experience in public and/or supportive housing projects for older adults or people who have experienced homelessness a plus.
3. Must have the ability to understand older people and have experience in working with the problems and concerns of older adults and their families.
4. Must have knowledge of supervising and directing others. Must be able to make decisions, prioritize work and meet deadlines.
5. Self-motivation and positive attitude and approach necessary.
6. Must have knowledge of HUD regulations, Fair Housing Act and other regulations governing subsidized affordable housing communities in Baltimore City.
Compensation: This is a full-time position of 40 hours per week, with paid vacation and full fringe benefits and a salary range of low $60,000. GEDCO is an equal opportunity employer.
To Apply: Please send a personalized cover letter with a resume via email to Ted Gross at tgross@gedco.org. We will contact each applicant either during or after the hiring process is completed. No calls, please.
Job Type: Full-time
Pay: $62,000.00 - $67,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 5 years
Schedule:
- 8 hour shift
Experience:
- Property management: 5 years (Required)
- Affordable Housing: 5 years (Required)
Ability to Relocate:
- Baltimore, MD 21212: Relocate before starting work (Required)
Work Location: In person
