About the CompanyEssential Construction & Maintenance Services (ECMS) partners with leading U.S. food retailers to execute construction and maintenance projects inside active store environments—where safety, speed, and customer experience are critical.Based in Braselton, GA, ECMS has built a reputation as a trusted partner to national brands by operating with a clear set of values: Safety, Urgency, Selflessness, Integrity, and Excellence.About the RoleECMS is hiring a National Account Manager to own and grow one of its most important national relationships.Key ResponsibilitiesAccount Ownership & Relationship ManagementOwn a national account relationship across multiple stakeholders (site, regional, corporate)Build trust through consistent communication and high-touch engagementParticipate in site visits and multi-location walkthroughsOperational LeadershipCoordinate across PMs, coordinators, and field teams to ensure seamless executionCreate clarity around priorities, timelines, and commitmentsHelp build scalable systems as the account growsEstimating & Proposal OversightSupport and review estimates and proposalsEnsure accuracy, speed, and alignment with customer expectationsDrive professionalism in all deliverablesPerformance & GrowthTrack KPIs (volume, responsiveness, execution quality, customer satisfaction)Support growth of the account as capacity expands