WHO WE ARE:   

Torque Fitness® was founded in 2005 by a team of experts in the fitness equipment industry whose experience designing and manufacturing award-winning innovative strength training systems for Life Fitness, Hammer Strength, and Parabody stretches back to 1979. The team recognized an opportunity to create strength training products that provide unique attributes to better meet customer needs than many of the look-alike strength products on the market. From custom training systems and commercial-grade accessories to proprietary HIIT pieces like the TANK® Resistance Sled and Relentless Rope Trainer™, we provide every tool needed to make each facility successful. Paired with our X-Design™ custom space design process, we take each vision from concept to completion and ensure an inspiring training environment that will keep members coming back for more. At Torque, we live to bring visions to life.  

OUR CORE VALUES:  

People: Extraordinary people drive our innovation. We prioritize growing our team with people who have talent, dedication, a team mentality, and a Don't Quit. Ever. attitude.  

Perseverance: Whether it is a product, service, or support, we don't quit improving and innovating. Our persistence defines us despite any setback to bring athleticism and individual workouts to a new level.  

Principles: Seeking to supply strength and agility through quality equipment is no easy task, but we never cut corners. We continue to do the right thing. For us, it's really that simple.  

ABOUT THE ROLE:   

Torque is seeking a highly organized, detail-driven individual to join our National Accounts team as a Project Specialist. This role supports the execution of large-scale customer projects while contributing to account growth and operational excellence. This role functions as a hybrid of inside sales, project management, and account support. Approximately 30% of the role focuses on sales support, while 70% is dedicated to order management, project coordination, and installation support. 

ESSENTIAL FUNCTIONS:  

Front-End Sales Support (Approx. 30%) 

• Support incoming product inquiries and customer requests 
• Assist in developing quotes, pricing, and proposals 
• Provide product recommendations and build product knowledge 
• Support account preparation and follow-up 
• Maintain accurate documentation in NetSuite 

Post-Sale & Project Management (Approx. 70%) 

• Manage all open orders for assigned National Accounts 
• Monitor credit holds, production schedules, and shipping timelines 
• Review orders for accuracy 
• Coordinate with internal teams 
• Communicate project timelines and updates 
• Maintain ownership from order through installation 

Installation & On-Site Support 

• Ensure equipment is installed correctly 
• Identify and resolve issues in real time 
• Travel to installations (1–2 per quarter) 
• Travel for sales calls or conferences (2x annually) 

WHAT YOU WILL BRING/QUALIFICATIONS:   

Required 

• 3+ years’ experience in inside sales, account management, or project coordination 
• Strong organizational skills 
• High attention to detail 
• Ability to manage multiple projects 
• Strong communication skills 
• Willingness to travel 

Preferred (but not mandatory) 

• College Degree 
• Experience in fitness equipment or B2B manufacturing 
• NetSuite experience 
• Technical background 
• Installer/contractor coordination experience 

SUCCESS IN THIS ROLE LOOKS LIKE:   

• Self-efficient product expert 
• Orders are accurate and on time 
• Customers are satisfied 
• Installations run smoothly 
• Leadership is freed for growth 
• Accounts grow through service 

WHAT'S IN IT FOR YOU:   

Our commitment to transparency and quality applies not only to our products but to our people. We prioritize maintaining a fun, collaborative space centered around health, fitness, and well-being. In our fast-paced, modern environment, we want to empower everyone on our team to take control of their careers and maintain a work-life balance.  

We offer an exceptional compensation package which includes:  

DAY ONE BENEFITS:  

• Medical, Dental, Vision Available  
• 401k and Roth; 3rd Party Advisors via ADP with Company Match opportunities  
• Optional Short-Term Disability  
• Parental Leave after six months  

RECHARGE:  

• 3 weeks (15 days) of PTO  
• Yearly 40-hour rollover of PTO  
• 7 Observed Paid Company Holidays  

PERKS:  

• Salary + Bonus Pay Structure – Full-Time Position ($60K-80K)  
• Fully On-Site with Access to Equipment Showroom 
• Employee discount on Torque Apparel and Equipment  
• 'Fitness' casual attire  
• Company and team-building events  
• Professional growth and development within the organization  
• LIFE-WORK balance