NC Department of Health and Human Services seeks a Senior Business Analyst/Technical Writer to support IT software development projects implemented by vendors and/or in-house development teams.

Primary tasks include:
Identify and document stakeholders, data flows, and current and future state process flows.
Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development process.
Translate client's business needs into agile themes/features, personas, epics, user stories and product backlogs or detailed business requirement documents and use cases depending on development approach.
Work with Product Owner, business SMEs and Vendor to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.
Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria.
Participate in vendor discovery/gap analysis and detailed requirement development efforts.
Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.
Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.
Develop procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.
Develop federal Advanced Planning Documents and Advanced Planning Document Updates as needed to secure federal funding.
Support vendor proposal evaluation efforts and assist in documenting/consolidating evaluation results.
Support process improvement initiatives.
Perform market research for proposed automation projects.
Support options analysis and business case development for proposed automation projects.
Document meeting agendas and notes.
Facilitate requirements gathering meetings.
Provide technical writing support including developing project document templates, proofing and/or authoring documents, drafting formal communications, and disseminating project documents.
Support project manager in maintaining project artifacts and developing status reports.
Support the development of surveys, assessment tools, project methodologies, policies and procedures.
Maintain SharePoint site for each assigned project
Perform other analysis and technical writing assignments as assigned


Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Knowledge of business system techniques and testing methodologies for software development	Required	5	Years
Demonstrated experience in gathering business requirements and development of business rules and process flow.	Required	5	Years
Proven experience with business process design, definition and/or re-design.	Required	5	Years
Solid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA role	Required	5	Years
High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint) and SharePoint	Required	7	Years
Knowledge creating Context, Data Flow, and Functional Decomposition Diagrams	Required	5	Years
Experience in planning & coordinating user acceptance testiing including developing and executing test scenarios and test cases	Required	5	Years
Experience facilitating small to large meetings	Required	5	Years
Demonstrable analytical skills and attention to detail	Required	0
Excellent communication skills (both verbal and written)	Required	0
Demonstrable analytical skills and an attention to detail	Required	0
Excellent creative thinking and problem-solving skills	Required	0
Working knowledge of Jira and Confluence	Required	0
Experience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation	Desired	0
Experience working for State government	Highly desired	0
Human Services and/or Accounting related experience	Desired	0
Experience using Microsoft Project	Desired	0
Working knowledge of OpenText Application Lifecycle Management (ALM) and Quality Center (QC)	Highly desired	0

Questions

No.	Question
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	The candidate must be on camera for the web interview. Do you accept this requirement?
Question3	Please list candidate s email address.
Question4	Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.
Question5	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question6	Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement?
Question7	Candidates submitted above the rate of $71.41 will not be considered. Do you accept this requirement?
Question8	Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Question9	Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?