Job Title: .Net Production Support
Job Location: Erlanger, KY
Job Type: Contract

Job Description:

• Candidate should have experience in .NET SQL console applications, exposure of working in data related projects.

• Should have Production Support experience.

• Able to fix low to complex defects and resolve performance problems.

• Updates and enriches the knowledge error database KEDB Resolves functional technical tickets based on existing knowledge base

• Performs root cause analysis for complex issues and implements resolution in a timely manner

• Has ability to analyze legacy applications and creates technical design document for application rationalization.

• Coordinates with product vendors for any defect in the product.

• Performs patch upgrades or installations for new releases should provide on call support for ensuring business continuity during out of office hours if needed.

• Independently performs application support and maintenance for a particular area or function.

• Ensures compliance with customer internal ITIL processes and policies in day today activities and addresses compliance gaps systemically across the entire set of in scope applications.

• Effective communication and ability to work with cross functional teams